CCC1, ProfitNet, Nexysis, RTS, ALLDATA
Kyle Hepler
Greensboro,NC
Summary
Driven Back End Estimator/Team Leader with proven expertise in estimate preparation and strong vendor relationships, honed at Joe Hudson Collision Center. Excelled in delivering accurate repair cost assessments and streamlining production schedules, ensuring quality repairs within tight deadlines. Demonstrates exceptional organizational communication and customer service skills, achieving efficient team coordination and customer satisfaction. With more than 22 years of experience in developing and managing repair cost estimates.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Back End Estimator/Team Leader
Greensboro Collision Center
2021.11 - 2024.07
- Inspect damaged vehicles, estimate the cost of labor and parts to repair or replace damaged items, and prepare supplements for insurance companies.
- Schedule, coordinate, and organize production schedules and activities. Ensure that the team is meeting quality standards and proper timelines.
Back End Estimator/Team Leader
Joe Hudson Collision Center
2017.10 - 2021.11
- Prepared estimates/supplements for customers and/or insurance providers to ensure accurate repair costs and completion timeframes.
- Worked with repair technicians on 100% teardowns, parts-cart building, and parts procurement to ensure quality and timely repairs and efficiency.
Back End Estimator/Team Leader
Darrell Allen Body Shop
2002.01 - 2017.10
- Prepared estimates/supplements for customers and/or insurance providers to ensure accurate repair costs and completion timeframes.
- Worked with repair technicians on 100% teardowns, parts-cart building, and parts procurement to ensure quality and timely repairs and efficiency.
Education
Bachelor of Arts - Communication Studies
University of North Carolina At Greensboro
Greensboro, NC05.2002
Skills
- Estimate Preparation
- Vendor relationships
- Customer Communication
- Insurance partner relationships
- Strong organizational communication
Software
Certification
I-CAR GOLD CERTIFIED
Timeline
Back End Estimator/Team Leader
Greensboro Collision Center
2021.11 - 2024.07
Back End Estimator/Team Leader
Joe Hudson Collision Center
2017.10 - 2021.11
Back End Estimator/Team Leader
Darrell Allen Body Shop
2002.01 - 2017.10
Bachelor of Arts - Communication Studies
University of North Carolina At Greensboro
I-CAR GOLD CERTIFIED
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