Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyle Hernandez

Hemet,CA

Summary

Versatile team member offering over 4 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers. Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities. Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.

Overview

4
4
years of professional experience

Work History

Personal Shopper

Spark
01.2023 - Current
  • Enhanced customer satisfaction by efficiently fulfilling grocery orders and ensuring product quality.
  • Streamlined the shopping process for improved order completion times and increased daily productivity.
  • Handled customer inquiries promptly and professionally, fostering positive relationships and repeat business.
  • Prioritized order processing based on urgency, optimizing workflow to accommodate same-day deliveries.
  • Implemented time-saving strategies such as coordinating multiple orders simultaneously to maximize efficiency without sacrificing quality.
  • Ensured proper storage of perishable items during transportation, minimizing spoilage or damage risks.

Customer Service , Animal Caretaker

Rancho Del Lagos
06.2020 - 01.2023
  • Monitor animal care, maintenance, or breeding; or packing and transfer activities to ensure work is done correctly
  • Train workers in animal care procedures, maintenance duties, and safety precautions
  • Observe animals for signs of illness, injury, or unusual behavior; notifying veterinarians or managers as warranted
  • Treat animal illnesses or injuries, following experience or instructions of veterinarians
  • Prepare reports concerning facility activities, employees' time records, and animal treatment
  • Study feed, weight, health, genetic, or milk production records in order to determine feed formulas and rations and breeding schedules
  • Inseminate livestock artificially to produce desired offspring
  • Answer telephones, direct calls, and take messages
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
  • Complete work schedules, manage calendars, and arrange appointments.

Education

High School Diploma -

Mt View High School
San Jacinto, CA
03.2020

Skills

  • Report preparation
  • Complaint resolution
  • Staff education and training
  • Nutritious Feeding Exercising and playing
  • Brushing and grooming Cleaning Bathing
  • Medication Administration
  • Test sample collection
  • Wound cleaning and wrapping
  • Vaccine administration
  • Animal Care
  • Planning and Organization
  • Customer Service
  • Flexible Schedule

Timeline

Personal Shopper

Spark
01.2023 - Current

Customer Service , Animal Caretaker

Rancho Del Lagos
06.2020 - 01.2023

High School Diploma -

Mt View High School
Kyle Hernandez