Kyle Hetfleisch
Tinley Park,IL
Summary
To work for an established company on a full-time basis. Moving forward in a company to better my work experience with my Class A CDL or an office position. I always make sure I do everything at 100%. I want everyone around me to succeed, and I am willing to do whats best for the company and coworkers.
Overview
13
13
years of professional experience
Work History
Dispatch Manager
Utility Transport Service
07.2021 - Current
- Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
- Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
- Reported to management operational activities and maintained current records.
- Moved 80-120 trucks around the Chicagoland area. Navigating them in ways to ensure customers received their requests in a safe and timely manor.
- Coordinated routes to ensure the maximum amount of work was being fulfilled for the customers needs.
- Always went the extra mile to get work accomplished for the company, customers, company drivers and brokers that depended on me.
- Optimized resource allocation to minimize costs while maintaining high service levels. If I needed to purchase material from a quarry, I would know all the prices and make sure the company profited from each move.
- Increased on-time deliveries through meticulous route planning and continuous monitoring of driver performance.
- Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
- Assisted in resolving customer complaints and grievances.
- Answered phone calls and responded to customer emails.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
Union Dump Truck Driver
Utility Transport Service
06.2019 - 07.2021
- Proud Local 786 Teamster
- Promoted a positive working relationship with clients through professional communication and consistent adherence to deadlines.
- Safeguarded road users'' safety while transporting large loads through strict compliance with weight limits and securement procedures.
- Maintained a clean driving record while operating heavy machinery in challenging weather conditions or congested traffic areas.
- Very dependable, always showed up on time. Made sure to do my job at the best of my abilities in a safe manor.
Roll-Off Dumpster Driver
Brackenbox Roll-Off Service
05.2017 - 06.2019
- Deliver dumpsters to various locations
- Driving experience in the suburbs and city of Chicago
- Pick up loaded dumpsters
- Drive on average 200 miles per day
- Hauling equipment and materials
- Dumping loaded dumpsters at waste yards
Route Salesman
Keystone Automotive
03.2014 - 05.2017
- Sales calls/customer service
- Order supplies and parts for customers
- Organize daily route
- Deliver parts and supplies to various businesses
- Control daily quota data
- Monitor customers’ accounts
Parts Delivery Driver
Keystone Automotive
01.2012 - 03.2014
- Customer service
- Organizes route to deliver crash parts to various locations
Education
General Education Degree -
Lincoln-Way East HS
Frankfort, IL01.2007
Skills
- Ability to drive in tight spaces forwards and backwards
- Capability to find various addresses and general knowledge of navigation
- Adapting to change and overcoming challenges while keeping a positive attitude
- Accepting difficult challenges, always finding away to achieve my goals
- Being a positive point of reference for my peers and coworkers People are comfortable to come to me for advice and knowledge
- Very quick learner, and not afraid of challenges put in front of me
References
Available upon request
Other experience and skills
- Ability to drive in tight spaces forwards and backwards
- Capability to find various addresses and general knowledge of navigation
Timeline
Dispatch Manager
Utility Transport Service
07.2021 - Current
Union Dump Truck Driver
Utility Transport Service
06.2019 - 07.2021
Roll-Off Dumpster Driver
Brackenbox Roll-Off Service
05.2017 - 06.2019
Route Salesman
Keystone Automotive
03.2014 - 05.2017
Parts Delivery Driver
Keystone Automotive
01.2012 - 03.2014
General Education Degree -
Lincoln-Way East HS
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