Kyle Hill
Wentzville,MO
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff and clientele at all levels of organization and public.
Overview
2
2
years of professional experience
Work History
Sales Representative
DebtEaze
09.2024 - 01.2025
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Used CRM software to maintain detailed contact logs and account records.
Online Fitness Coach
Self
06.2024 - 01.2025
- Improved client nutrition habits with customized meal plans, resulting in healthier lifestyles.
- Developed a diverse range of workout programs to accommodate different fitness levels, preferences, and time constraints.
- Provided guidance on goal-setting strategies for clients to maintain motivation throughout their fitness journey.
- Developed and implemented client retention strategies that fostered long-term commitment to their fitness goals.
- Increased client fitness levels by developing personalized workout plans tailored to their needs and goals..
- Analyzed client progress regularly, making necessary adjustments to optimize results efficiently.
- Collaborated with clients to identify potential barriers to achieving fitness goals.
Supervising Agent
Globe Life - AIL Midwest
09.2023 - 06.2024
- Hired, trained and prepared 7 agents to respond to customer complaints, inquiries, and handle any troubleshooting duties.
- Monitored and evaluated fellow agents' performance.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Led training sessions for new sales representatives, enhancing team expertise and performance.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Manager
Chipotle
03.2023 - 09.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
Homeschooled
Wentzville, MO05-2021
Skills
- Sales expertise
- Relationship building
- Sales closing
- Client service
- Performance improvement
- Strategic planning
- Performance tracking
- Personalized programming
- Exercise programming
- Nutritional guidance
- Problem-solving abilities
- Leadership and coaching
Accomplishments
- Supervised team of 10+ staff members.
- Achieved client weight loss of 20+ lbs in 8 weeks through effectively helping with programming and nutritional protocols.
- Achieved client weight gain of over 50+ lbs in 5 months via programming and nutrition protocols.
Timeline
Sales Representative
DebtEaze
09.2024 - 01.2025
Online Fitness Coach
Self
06.2024 - 01.2025
Supervising Agent
Globe Life - AIL Midwest
09.2023 - 06.2024
Manager
Chipotle
03.2023 - 09.2023
High School Diploma -
Homeschooled
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