Kyle Howland
Sand Lake,MI
Summary
I am a highly dedicated and successful maintenance supervisor. Throughout 5 years of Marine Corps maintenance experience, I have proven to be proficient in administratively processing Marine Corps assets into Microsoft Excel and Global Combat Support System Marine Corps (GCSS-MC). I possess exceptional knowledge in GCSS-MC, Microsoft programs, LOGWAY, and FEDLOG. I have the knowledge and capabilities to efficiently and effectively read technical manuals, schematics and blue prints, and block diagrams. I have shown my effectiveness at creating and improving upon processes. I maintain the leadership qualities needed to drive results. I have a high level of initiative, learning ability, and desire to do things to better my work environment and the company I work for. Having been in a high stress environment that constantly changes I have developed the ability to adapt and get the job done in the best manner possible. I have proven to be exceptionally versatile and able to accomplish any task given to me. I have proven to be effective at establishing processes and training Marine and Civilian employees. I have been successful in my history of supervisory roles proving I am capable of accomplishing any role assigned to me.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Food Delivery Driver
Uber Technologies
08.2020 - Current
- I provided excellent customer service to deliver customers orders in a timely fashion
- I have completed over 1200 deliveries with a 99% satisfaction rate providing a civil service to the populace while managing myself in a professional manner, keeping myself motivated and dedicated to the customers.
Security Technician
EPS Security
12.2019 - 08.2020
- I was a security technician and installed burglary systems and fire safety systems in a commercial setting
- I efficiently installed over 50 systems while working side by side with other trades such as electricians, maintenance teams, and many other trades
- I used my communication skills to delivery excellent service to the customer as well as communicate with my manager about anything that needed to be adjusted or any questions that the customers themselves had about the systems
- I also trained these customers on the systems so they could effectively use them and arm them
- I also set up and trained customers on extra systems that allowed them to utilize their systems in different ways such as through cell phone applications and their home computers
- I also expertly utilized schematics, charts, and technical manuals to do the job efficiently and accurately.
Project Lead/Bravo TAMCN Supply Tech
United States Marine Corps
07.2017 - 09.2019
- I performed exceptionally as a project lead managing and planning the limited technical inspections (LTIs) of over 2000 Marine Corps assets
- I trained and supervised 17 employees on the equipment, to efficiently and effectively perform the LTIs and order repair parts, of all gear pertaining to refrigeration, water purification, and fuel that was handled by Bravo Utilities Section
- As project lead I created a process for the inventory, inspection, testing, and ordering of repair parts for Environmental Control Units, Small and Large Field Refrigeration Systems, Water Purification Equipment and SixCon Fuel Tanks, resulting in the inspection of over 4200 assets accounting for over $42,000,000
- I managed the inspection, inventory, and repair of any water purification, and fuel equipment using technical manuals, wiring schematics, and block diagrams
- I also effectively planned and completed the drain and purge of over 300 obsolete assets for them to be disposed of properly
- I was responsible for all disassemblies to the fleet Marine Corps during this time period accounting for saving the Marine Corps over $500,000
- I successfully conducted the logistical planning and management of all projects that I was tasked with.
Assistant Manager
Auto Body & Paint Supply Inc.
04.2017 - 06.2017
- I was a manager in training to supervise the inventory, receiving, and delivery of paint and auto body supplies, for a new shop that was opening
- I handled deliveries to body shops and provided customer service, over the phone and in person
- I also conducted accurate inventories of all supplies within the warehouse using computer software and shipment documentation
- I utilized special computer software that is used to mix paint, to get the correct color requested, resulting in the customer satisfaction and timely delivery to 50 customers.
Utilities Maintenance Chief/Refrigeration Mechanic
United States Marine Corps
12.2016 - 03.2017
- I performed the roles and responsibilities of Utilities Maintenance Chief, managing all utilities operations and the 6 personnel in the section
- As a result, I supervised and instructed the inspections and repairs of over 60 Utilities assets
- I also administratively processed all of these assets into Microsoft Excel and GCSS-MC, resulting in the correct tracking and ordering of repair parts, to get these assets operational
- I also completed all modifications, for the assets, within GCSS-MC
- I proceeded to create binders, for each asset, to provide a seamless turnover, for the oncoming personnel, for Special Purpose Marine Air Ground Task Force (SPMAGTF) 17.2, so they could complete their mission, in a timely and efficient manner
- I performed the duties of Refrigeration Mechanic and the SME for all Power Distribution Equipment and Refrigeration Equipment
- I successfully advocated, and completed the drain and purge for the disposition of 10 obsolete Environmental Control Units, to be replaced with new units
- I conducted the inspection, inventory, troubleshooting, and repairs of 4 Small Field Refrigeration Systems and 29 Mobile Electric Power Distribution Systems, accounting for $559,900, using Technical Manuals, Wiring Schematics, and Box Diagrams.
- Enhanced equipment reliability by implementing preventive and predictive maintenance programs.
Refrigeration Mechanic
United States Marine Corps
04.2016 - 12.2016
- I was the SME for all refrigeration equipment
- I conducted the inventory and inspections of 3 Cooling and Refrigeration Expeditionary Kits (CREK)
- I utilized Microsoft Programs to create a SL3 Extract for the Tactical Water Purification System, to ensure the proper SL3 was with the asset, because there was no extract released at the time
- I conducted the research, through various websites of over 1000 tools, to provide an accurate count and price, to be approved for purchase
- I conducted the training of minor electrical repairs for 5 Marine employees
- I performed the Preventative Maintenance, inspections, and inventories for 4 Environmental Control Units to ensure the proper operation of the equipment.
Refrigeration Mechanic
United States Marine Corps
03.2016 - 04.2016
- I performed the duties of refrigeration mechanic to inspect, inventory, and repair 30 pieces of military refrigeration equipment
- I utilized Technical Manuals, wiring schematics, and box diagrams to efficiently and correctly order repair parts and perform proper repair of these assets
- I was also put in charge of managing, tracking, receiving, and issuing all repair parts, within the section, utilizing a Maintenance Production Report
- This resulted in the repair of over 100 Marine Corps assets and raised operational readiness to over 90% from 40%.
Pizza Delivery Boy
Jet’s Pizza
03.2013 - 06.2015
- I delivered pizzas and conducted cash and credit card transactions, with customers
- I used communication skills, to provide good customer relationships, and also marketed for the store
- Also, I performed the roles and responsibilities of an Assistant Manager whenever it was needed of my own desire to keep the store running smoothly
- I would conduct the logistical support and planning whenever the store was running low on resources
- I also was involved in the production of the pizzas, to provide a timely delivery to the customers
- I utilized computer software to record customer orders.
Education
Lean Six Sigma Green Belt Course -
11.2018
Lean Six Sigma Yellow Belt Course -
06.2018
Basic Level GCSS Course -
08.2017
Basic Leadership Course -
02.2017
GCSS operations course -
02.2017
Basic Finance Course -
02.2017
Basic Risk Management Course -
02.2017
Entry Level Leadership Course -
09.2016
Basic Refrigeration Course -
02.2016
High School Diploma -
03.2014
Skills
- Office and personnel management
- Microsoft Office Programs
- Critical thinking
- Learning quickly
- Communication
- Leadership and Supervision
- Adaptability
- Logistical Support/Planning
- Process improvement
- Project Management
- Problem-Solving
- Customer Service
- Time Management
- Safe Driving
- Flexible Schedule
Accomplishments
- Supervised team of 10 staff members.
Awards
- Navy Meritorious Unit Commendation
- Selected Marine Corps Reserve Medal
- Certificate of Commendation (USMC)
- Global War on Terrorism Medal
- National Defense Service Medal
References
- Zachary Francis, 231-245-4357, zachary.t.francis@usmc.mil
- Zachary Hall, 971-344-0469, Zachary.S.Hall@usmc.mil
- Nathan Hardy, 410-443-3366, Hardy.nathan.d@gmail.com
Certification
- Lean Six Sigma Green Belt Training - 11/2018
Timeline
Food Delivery Driver
Uber Technologies
08.2020 - Current
Security Technician
EPS Security
12.2019 - 08.2020
Project Lead/Bravo TAMCN Supply Tech
United States Marine Corps
07.2017 - 09.2019
Assistant Manager
Auto Body & Paint Supply Inc.
04.2017 - 06.2017
Utilities Maintenance Chief/Refrigeration Mechanic
United States Marine Corps
12.2016 - 03.2017
Refrigeration Mechanic
United States Marine Corps
04.2016 - 12.2016
Refrigeration Mechanic
United States Marine Corps
03.2016 - 04.2016
Pizza Delivery Boy
Jet’s Pizza
03.2013 - 06.2015
Lean Six Sigma Green Belt Course -
Lean Six Sigma Yellow Belt Course -
Basic Level GCSS Course -
Basic Leadership Course -
GCSS operations course -
Basic Finance Course -
Basic Risk Management Course -
Entry Level Leadership Course -
Basic Refrigeration Course -
High School Diploma -
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