Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyle Jacob

Belle Mead,NJ

Summary

Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Diverse job history and prior military service.

Overview

12
12
years of professional experience

Work History

Yard Worker/Driver

Belle Mead Co-op
Hillsborough, NJ
03.2024 - 12.2024
  • Transported materials such as soil, compost, rocks, gravel, via wheelbarrow or truck.
  • Performed routine maintenance tasks on vehicles used in yard work operations.
  • Ensured that all safety protocols were followed while operating machinery.
  • Checked loads to ensure that cargo was secure and distributed evenly.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
  • Assisted with loading and unloading freight when necessary.
  • Delivered goods and services to customers on time and in excellent condition.
  • Documented daily mileage, gas, and other data.
  • Drove trucks to and from job sites to deliver supplies.

Forward Observer

Massachusetts Army National Guard
Brockton, MA
03.2015 - 03.2021
  • Verified accuracy and reliability of targeting data prior to authorizing any type of offensive action against an identified target.
  • Trained continuously on weaponry, tactics and maneuvers to maintain mission readiness.
  • Employed laser range finders and night vision devices when needed during nighttime operations or low light situations.
  • Provided tactical guidance to unit leaders on the use of available assets such as mortars, rockets, missiles, and artillery pieces.
  • Developed plans for alternative actions should primary targets not be achievable due to changes in the operational environment or other factors.
  • Performed maintenance checks on assigned weapons systems and provided technical assistance when necessary.
  • Utilized various navigational aids such as compasses, GPS receivers, maps and charts and binoculars when conducting reconnaissance activities.
  • Employed ground weapons such as howitzers and vehicle-mounted guns to support combat operations.
  • Used technical expertise and sound military judgment to learn and perform complex procedures.
  • Drafted after-action reports outlining results achieved from each engagement conducted with hostile forces.
  • Assessed environmental conditions such as weather patterns, wind direction, visibility prior to engaging enemy targets.
  • Managed detailed records of all fire missions, target locations, and other pertinent information related to artillery engagements.
  • Evaluated battle damage assessments following strikes against hostile forces to determine effectiveness of attack measures taken.
  • Monitored and reported battlefield activity to higher headquarters using standard operating procedures for communications.
  • Assisted with planning fire support missions by developing mission objectives and identifying suitable firing platforms.
  • Conducted reconnaissance patrols to identify potential targets and gather intelligence on enemy activity.
  • Maintained situational awareness of the terrain and enemy forces in the area of operations.

Lot Attendant

Prime Automotive Group
Hyannis, MA
03.2020 - 11.2020
  • Patrolled parking area to prevent vehicle damage and vehicle or property thefts.
  • Coordinated with tow truck operators when abandoned vehicles were located on site.
  • Logged assigned vehicle tags in specified software.
  • Ensured that all vehicles were parked in designated areas according to size and type.
  • Assigned numbered tags to customers and vehicles.
  • Inspected vehicles for damage upon arrival and departure from lot.
  • Performed minor maintenance tasks such as replacing light bulbs or repairing damaged fences and gates.
  • Responded to questions about local area and company services.
  • Provided information regarding local attractions, restaurants, hotels. to visitors.
  • Conducted regular inspections of the premises for any potential safety hazards and took necessary corrective action when required.
  • Adhered strictly to company policies and procedures while performing duties onsite.

Backroom Associate

Sears
Hyannis, MA
02.2018 - 02.2019
  • Tracked outgoing orders to provide shipping status to customers.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Operated material handling equipment such as pallet jacks and hand trucks safely and efficiently.
  • Helped customers load bulky and heavy items into vehicles after purchase.
  • Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
  • Utilized equipment to organize and maintain receiving area.
  • Sorted merchandise into designated areas for storage or shipment.
  • Unloaded incoming trucks and stocked merchandise in correct storage areas.
  • Verified incoming shipments against invoices for accuracy.
  • Ensured all safety regulations were followed while performing duties.
  • Participated in physical inventories as required by company policy.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Restocked shelves with new merchandise as needed.
  • Kept stockroom clean and neat for maximum productivity.
  • Examined product quality prior to its placement on shelves or racks.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Reported any discrepancies between invoices and actual shipped items to management immediately.
  • Inspected outgoing shipments for damages or defects before shipment.
  • Assisted in unloading and stocking merchandise from delivery trucks.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Collaborated with team members to ensure efficient workflow within the department.
  • Retrieved requested items from backroom inventory promptly and accurately.
  • Organized backroom according to store policies and procedures.

Assistant Front End Manager

Stop & Shop
Sandwich, MA
12.2015 - 08.2017
  • Cultivated professional relationships with guests, improving customer retention through coordinated service.
  • Developed and implemented strategies to increase customer satisfaction ratings.
  • Collaborated with other managers on developing new operational processes.
  • Performed basic maintenance tasks such as stocking shelves or cleaning counters.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Monitored cash drawers in checkouts to verify adequate cash supply.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
  • Promoted store loyalty program to increase customer engagement and drive consistent sales.
  • Resolved customer complaints in a professional manner.

Cashier

Stop & Shop
Sandwich, MA
06.2013 - 06.2015
  • Answered customers' questions and provided information on store procedures or policies.
  • Worked closely with front-end staff to assist customers.
  • Stocked shelves with merchandise when needed.
  • Processed customer payments quickly and returned exact change and receipts.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Processed sales transactions to prevent long customer wait times.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Counted and balanced cashier drawers.

Education

Bachelor of Arts - European History

Southern New Hampshire University
Hooksett, NH
07-2023

Skills

  • Friendly, Positive Attitude
  • Task Prioritization
  • Navigation
  • System Maintenance
  • Risk Assessments
  • Equipment Maintenance
  • Critical Thinking
  • Teamwork and Loyalty
  • Documentation and Reporting
  • Hardware Installation
  • Technical Troubleshooting
  • System Testing
  • Program Installations
  • Quick Learner
  • Analytical and Methodical
  • Hardware Expertise
  • Decision-Making

Timeline

Yard Worker/Driver

Belle Mead Co-op
03.2024 - 12.2024

Lot Attendant

Prime Automotive Group
03.2020 - 11.2020

Backroom Associate

Sears
02.2018 - 02.2019

Assistant Front End Manager

Stop & Shop
12.2015 - 08.2017

Forward Observer

Massachusetts Army National Guard
03.2015 - 03.2021

Cashier

Stop & Shop
06.2013 - 06.2015

Bachelor of Arts - European History

Southern New Hampshire University

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Kyle Jacob