Known for collaborative team efforts and adaptability in dynamic environments. Skilled in client relationship management and strategic planning, embodying reliability and results-oriented focus.
Overview
9
9
years of professional experience
Work History
Sales Lead
Cole Haan
Clinton, CT
11.2024 - Current
Led sales team in achieving quarterly targets through strategic planning and execution.
Developed training programs to enhance team performance and product knowledge.
Analyzed market trends to identify new business opportunities and optimize sales strategies.
Fostered relationships with key clients, enhancing customer satisfaction and loyalty.
Implemented CRM tools for tracking sales progress and improving pipeline management.
Key Holder
Bath & Body Works
Clinton, CT
10.2023 - 05.2025
Managed opening and closing procedures, ensuring security and operational readiness.
Oversaw cash handling processes, maintaining accurate financial transactions and records.
Trained and mentored new staff on store policies and customer service standards.
Implemented merchandising strategies to enhance product visibility and boost sales.
Monitored inventory levels, coordinating stock replenishment to minimize shortages.
Conducted regular audits of store displays for compliance with company standards.
Computer Assisted Ordering Technician
Defense Commissary Agency
Jacksonville, FL
12.2021 - 10.2023
Diagnosed and resolved technical issues to enhance equipment performance.
Conducted preventive maintenance to ensure operational efficiency and minimize downtime.
Collaborated with cross-functional teams to streamline processes and improve service delivery.
Trained junior technicians on troubleshooting techniques and safety protocols.
Managed inventory of tools and supplies, ensuring timely availability for projects.
Analyzed system performance data to identify areas for improvement and implement solutions.
Store Associate
Commissary
01.2019 - 12.2021
Accurately completed cash register transactions.
Adhered to all store retail procedures and policies.
Cleaned shelves, tables, and counters.
Educated customers about product options to exceed their experience.
Able to lift a minimum of 50 pounds
Facilitated stock management and inventory, conducting routine inventory audits and cycle counts.
Sales Store Checker
Commissary
Groton, CT
01.2017 - 06.2019
Accepted and processed customer payments in cash, credit cards and checks, checking for validity.
Acknowledged customer issues and resolved their problems quickly and efficiently.
Assisted clients in understanding their available options and helped them select the right service plans for their needs.
Effectively communicated with other employees and upper management to ensure complete care of customers.
Able to lift a minimum of 50 pounds.
Education
Diploma - undefined
Robert E. Fitch Senior High School
Groton
01.2014
Skills
Attention to detail
Data analysis
Dependable
Excellent communication abilities
Inventory management
Multi-tasking and negotiation
Organizational Skills
Willing to go above any beyond my own job description