Kyle Jefferson
Burlingame,CA
Summary
Results-oriented CMMS Coordinator with a strong data-driven approach to optimizing maintenance operations and ensuring efficiency. Skilled in managing project timelines, budgets, and resources while leveraging data analytics to drive informed decision-making and performance improvements. Expertise in creating and maintaining detailed reports, analyzing key performance indicators (KPIs), and identifying trends to enhance system reliability and operational success. Proven ability to streamline processes, collaborate across departments, and ensure the smooth execution of maintenance strategies. Strong communicator with a focus on continuous improvement and data-driven results.
Overview
12
12
years of professional experience
1
1
Certification
Work History
CMMS Coordinator
ABM Industries
San Francisco, CA
05.2024 - Current
- Organized training sessions for staff members on proper use of the CCMS system''s features and functionality.
- Enhanced CMMS utilization by implementing efficient workflows and processes.
- Created detailed reports on CMMS usage patterns for management review and strategic decision-making purposes.
- Analyzed data trends within the CMMS to identify areas for process improvement and increased efficiency.
- Managed and maintained purchase orders and invoices.
- Collaborated with cross-functional teams to gather essential information for creating impactful dashboards and reports.
- Contributed significantly to successful project outcomes by conducting thorough requirement analysis before designing appropriate KPI dashboards.
- Enhanced asset tracking accuracy by implementing a robust inventory management system.
- Developed comprehensive reports on asset performance metrics, guiding informed decision-making processes.
- Conducted regular audits of physical assets, ensuring accurate record-keeping and compliance with company policies.
- Maintained detailed records of all maintenance activities to facilitate accurate tracking and reporting on key performance indicators.
Workplace Experience Coordinator
ABM Industries
12.2023 - Current
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Managed office space planning, including desk assignments and ergonomic considerations.
- Planned and coordinated internal events, meetings, and workshops to promote community.
- Coordinated with various vendors to service any facility-related needs.
Hospitality Ambassador
Genentech
08.2023 - 11.2023
- Maintained a warm and inviting atmosphere throughout the facility.
- Enhanced guest satisfaction by providing exceptional customer service and addressing concerns promptly.
- Ensured highest standard of cleanliness and organization throughout the facility.
- Proactively addressed any facility issues or concerns and coordinated with different departments to resolve the issue.
- Assisted with coordinating and executing special events and meetings held at the facility.
- Acted as Point of Contact for any facility-related inquiries or requests.
Special Events Coordinator
Golden State Warriors
04.2023 - 07.2023
- Streamlined and optimized administrative processes to meticulously track event information and logistics activity, ensuring efficient event planning and execution.
- Exemplified exceptional leadership as the event lead for over 100 events, overseeing a dedicated event staff of 5-25 members at off-site venues. This hands-on approach ensured flawless event delivery and customer satisfaction.
- Spearheaded security coordination to implement safety layouts tailored to outside events involving high-profile players or VIP guests, safeguarding a smooth and secure experience for all attendees.
- Demonstrated keen attention to detail and efficiency in managing the end-to-end inventory process, from player gift to promotional merchandise procurement. This contributed to a seamless and memorable event experience.
- Nurtured strong, productive relationships with vendor partners, providing insightful recommendations on strategies to optimize event execution and achieve exceptional outcomes.
- Provided invaluable support to the Special Events Manager in day-to-day operations, showcasing flexibility and a willingness to go above and beyond to ensure the success of each event.
Special Events Representative
Golden State Warriors
09.2021 - 04.2023
- Collaborated seamlessly with fellow Special Events team members, ensuring flawless event logistics through effective partnership and coordination.
- Spearheaded the successful management of 30+ high-profile Special Events annually, catering to diverse guest counts ranging from intimate gatherings to large-scale affairs of up to 300 attendees.
- Personally orchestrated the meticulous setup and breakdown of both on-site and off-site events, leaving no detail overlooked and ensuring a seamless experience for all attendees.
- Expertly coordinated logistics for Warriors trophy appearances during home games and special events, contributing to memorable moments for fans and guests alike.
- Demonstrated exemplary inventory management skills, ensuring the efficient tracking and maintenance of all Special Events equipment, guaranteeing a well-equipped and professional event execution
Support Assistant
CloudDB Consulting
01.2018 - 12.2021
- Forged strategic partnerships with executive leadership, driving the development and implementation of innovative processes to elevate organizational efficiency and effectiveness.
- Served as a knowledgeable and responsive point of contact for clients and internal consultants, expertly addressing inquiries and providing valuable assistance through both phone communication and the online ticketing system.
- Displayed keen judgement and decisiveness in assigning software and integration troubleshooting tickets to the most suitable consultants, optimizing issue resolution and client satisfaction.
- Skillfully coordinated internal and external escalation calls, ensuring timely resolution of complex matters and fostering transparent communication across all stakeholders.
- Played a crucial role in in ensuring accuracy and accountability in financial processes by meticulously verifying consultant timecards with clients and facilitating timely and authorized contractor payments.
Delivery Associate
Amazon
01.2017 - 01.2018
- Achieved consistent on-time delivery to diverse destinations, demonstrating a commitment to reliability and punctuality in meeting customer expectations.
- Delivered exceptional customer service in every interaction, consistently going above and beyond to exceed customer needs and ensure a positive delivery experience.
- Maintained seamless communication with dispatchers, staying abreast of route changes and delivery schedules, and effectively adapting to any modifications for optimized delivery efficiency.
- Prioritized safety and operational excellence by conducting thorough walk-arounds on the delivery vehicle before each shift, ensuring it was in proper working order and adhered to safety standards.
Gym Attendant
Beloit College
01.2013 - 01.2014
- Welcomed and engaged with all members, consistently delivering exceptional customer service in every interaction, creating a positive and welcoming environment for gym patrons.
- Efficiently checked-in members and verified student IDs, ensuring smooth and secure access to the gym facilities for authorized individuals.
- Demonstrated a keen eye for detail and commitment to safety by closely monitoring and maintaining gym equipment throughout shifts, ensuring it remained in optimal condition for users. Effectively coordinated equipment hand-offs at the end of shifts for seamless transitions.
- Provided essential support and assistance to gym-goers, spotting members with weights when needed, fostering a safe and encouraging workout atmosphere.
- Assumed responsibility for facility access, expertly managing the locking and unlocking of facilities to accommodate participants' entry and efficiently shutting down after events.
Education
Bachelor of Liberal Arts: Social Science -
Notre Dame College
Euclid, OHUnknown -
Liberty University
Lynchburg, VAUnknown -
Beloit College
Beloit, WISkills
- Cross-functional collaboration
- Project management
- Process tracking, improvement, and documentation
- Conflict resolution and de-escalation
- Problem solving and decision-making
- Time management
- Security and oversight of special inventory
- Data driven decision-making
- Team Management
- Administrative Leadership
- Analytical Reporting Expertise
- Streamlined Asset Management Processes
Certification
- IFMA: Essentials to Facility Management
Timeline
CMMS Coordinator
ABM Industries
05.2024 - Current
Workplace Experience Coordinator
ABM Industries
12.2023 - Current
Hospitality Ambassador
Genentech
08.2023 - 11.2023
Special Events Coordinator
Golden State Warriors
04.2023 - 07.2023
Special Events Representative
Golden State Warriors
09.2021 - 04.2023
Support Assistant
CloudDB Consulting
01.2018 - 12.2021
Delivery Associate
Amazon
01.2017 - 01.2018
Gym Attendant
Beloit College
01.2013 - 01.2014
Bachelor of Liberal Arts: Social Science -
Notre Dame College
Unknown -
Liberty University
Unknown -
Beloit College
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