Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
GeneralManager

Kyle J. Noel

General Manager
Marion,OH

Summary

Dependable professional employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

General Manager

Tim Hortons
04.2024 - Current
  • Managed budget implementations, employee reviews, training, schedules, and onboarding.
  • Managed a diverse team, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.

Assistant Manager

Panera Bread
04.2015 - 02.2024
  • Supported recruiting, training, and professional development efforts.
  • Maintained operational performance with skillful execution of opening and closing procedures.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Handled escalating problems to improve customer relations, maintain brand loyalty and recapture lost revenue opportunities.
  • Collaborated with upper management to develop and implement business improvements.
  • Provided performance and motivational feedback to employees.
  • Delegated tasks to appropriate staff members for optimum productivity.
  • Adjusted to multiple demands and shifting priorities in fast-paced work environment.
  • Upheld brand image by maintaining branch cleanliness, approachability and service.
  • Coordinated employee schedules to provide adequate staff coverage.
  • Optimized inventory for maximum revenue generation.
  • Conducted regular inventory checks and placed orders for supplies as needed.
  • Managed daily operations of store to ensure efficiency and productivity.
  • Resolved customer complaints or issues in timely manner.
  • Analyzed sales data to identify trends and opportunities for growth or improvement within store.

Sales Associate

GNC
02.2014 - 03.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.

Education

Diploma -

Marion Harding High School
Marion, OH
05.2015

Skills

  • Operations Management
  • Analytical thinking
  • Adaptability and flexibility
  • Task Delegation
  • Workload management
  • Interpersonal skills
  • Time management
  • Data analysis
  • Work Planning and Prioritization
  • Leadership and team building

Accomplishments

    My team received recognition for being in the top 3 country wide to raise money for Tim Hortons Camp Foundation through suggestive selling and donation.

    Helped facilitate only being the second location at Panera company wide to achieve an MCO certification for being the most maintained, cleaned, and organized store.

Certification

Servsafe

Level 2 Food Handler License

Languages

English
Native or Bilingual

Timeline

General Manager

Tim Hortons
04.2024 - Current

Assistant Manager

Panera Bread
04.2015 - 02.2024

Sales Associate

GNC
02.2014 - 03.2015

Diploma -

Marion Harding High School

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