Overview
Work History
Education
Skills
Timeline
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Kyle Johnson

Boise,ID

Overview

6
6
years of professional experience

Work History

FQA Tester

Lionbridge Games
Boise, ID
09.2022 - 10.2023
  • Distinguished and identified issues in games to decrease errors and crashes.
  • Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
  • Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
  • Created and maintained database of common and known testing defects.
  • Tested games to identify areas of improvement for quality, sound, graphics and overall functionality.

Assistant Manager

M&W Markets
Emmett, ID
01.2018 - 07.2022
  • Checked software programs for usability, functionality and design issue
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Conducted quality, timely performance feedback and performance appraisals.
  • Maintained adequate staffing to meet objectives within budget.

Education

High School Diploma -

Sibley East
Arlington, MN
2016

Skills

  • Strong Problem Solver
  • Collaborative Team Player
  • Manual Testing
  • Cross-Functional Team Collaboration
  • Bug Tracking and Resolution
  • White Box Testing
  • Software Compatibility Testing
  • Team Collaboration
  • iOS and Android Testing
  • Android Software Development Kit
  • Black Box Testing
  • Programming Languages: HTML, JQL
  • Performance Testing
  • Complex Problem Solving
  • Administration and Reporting
  • Employee Coaching and Motivation
  • Documentation and Reporting
  • Team Leadership
  • Performance Tracking and Evaluation

Timeline

FQA Tester

Lionbridge Games
09.2022 - 10.2023

Assistant Manager

M&W Markets
01.2018 - 07.2022

High School Diploma -

Sibley East

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Kyle Johnson