Compassionate Certified Nursing Assistant with extensive experience at Hillcrest Shadow Lake, skilled in direct patient care and electronic charting. Proven ability to enhance patient satisfaction through attentive support and effective communication. Committed to maintaining HIPAA compliance while promoting patient dignity and safety in all interactions.
Overview
7
7
years of professional experience
Work History
Certified Nursing Assistant
Hillcrest Shadow Lake
Omaha, NE
09.2024 - 06.2025
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Built rapport with patients and families, providing emotional support during difficult times.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Server
Applebee's Neighborhood Grill & Bar
Council Bluffs, IA
12.2023 - 06.2024
Worked closely with the kitchen team to ensure prompt delivery of food orders during busy periods in the restaurant area.
Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.
Provided support to other team members during peak periods, ensuring seamless guest experiences and overall operational efficiency.
Helped resolve conflicts or disputes among guests or team members courteously, maintaining a harmonious working environment.
Improved reservation handling, accommodating guest preferences and special requests.
General Laborer
Johnson Deconstruct
Omaha, NE
02.2020 - 06.2020
Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
Loaded, unloaded, and moved material to and from storage and production areas.
Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
Performed general housekeeping and cleaning tasks.
Assisted team members with tasks that require group effort.
Notified supervisors of defective equipment or material.
Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
Improved worksite safety by consistently adhering to established protocols and regulations.
Ensured quality workmanship, performing thorough inspections and addressing any issues promptly.
Provided maintenance for construction equipment.
Cleaned and maintained tools, equipment and worksites.
Loaded and unloaded materials onto trucks and trailers.
Followed instructions and safety protocols to prevent accidents and injuries.
Followed instructions and safety protocols while operating machinery and equipment.
Used variety of hand and power tools to complete tasks.
Moved and cleared debris from work sites to dispose of in designated areas.
Patient Care Technician
University Nebraska Medical Center
Omaha
12.2018 - 06.2020
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Enhanced patient satisfaction by providing compassionate and attentive care.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Supported needs of Number+ residents under long-term care.
Facilitated personal hygiene management, feeding and ambulation.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.