KYLE JOSEPH DELA CRUZ
Beaverton
Summary
Proactive, goal-oriented professional recognized for exceptional time management and problem-solving abilities. Known for reliability and adaptability, with a swift capacity to learn and effectively apply new skills. Committed to leveraging strengths to drive team success and contribute to organizational growth. A strong focus on collaboration and continuous improvement ensures a positive impact in dynamic work environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Research and Capacity Building Lead
Oregon Association of Student Councils
01.2022 - 05.2024
- Coordinated with the Executive Director to identify areas of the organization where research is needed.
- Conducted internal research for the organization, including synthesizing research objectives, data collection, data analysis, and data presentation to the Executive Director and the Executive Board.
- Implemented the use of performance tracking amongst the Executive Adult Board.
- Facilitated focus group interviews to identify areas of needed support and development of better-defined roles.
- Created a change management and succession plan for the Executive Director role and identified all necessary training and onboarding.
Behavior Professional
HDE Home Care
05.2023 - 06.2023
- Assessed the severity of maladaptive behaviors of intellectually/developmentally disabled individuals and synthesized appropriate strategies to help reduce the occurrence of these behaviors.
- Reviewed client behavior tracking data and analyzed the efficacy of current behavior supports.
- Facilitated the successful implementation of a synthesized behavior plan for a client's care team.
- Conducted client and caregiver interviews and observations to ensure assessments and behavioral plans contained the full scope of clients' social, medical, familial, and psychological backgrounds.
- Ensured transparent communication across multidisciplinary teams by providing clear management expectations and reporting concerns of direct support staff.
Program Support Specialist
Albertina Kerr
01.2022 - 02.2023
- Provided consultation to program managers regarding addressing concerns for employee performance.
- Led training development for staff to increase the quality of trauma-informed care for inpatient clients.
- Led the Diversity, Equity, and Inclusion Committee and mediated dialogue between the chief program officer and other employees regarding diversity-related workplace concerns.
- Supported staffing issues through the implementation of a DSP tracker and availability system.
- Researched and archived clinical and community-based resources for clinicians to provide to clients.
Education
Master of Science - Applied Psychology
University of Southern California
Los Angeles, CA05.2024
Bachelor of Arts - Psychology
University of Portland
Portland, OR05.2019
Skills
- Proficiency in Microsoft 365
- Proficiency in Google Suite
- Proficiency in Adobe
- Proficiency in Asana
- Proficiency in Slack
- Proficiency in CRM systems
- Proficiency in LinkedIn
- Proficiency in Workday
- Proficiency in SPSS
- Strong analytic thinking
- Clear and timely communication
- Collaborative leadership style
- Punctuality
- Familiarity with HIPAA compliance laws and procedures
- Financial modeling
- Risk management
- Lived experience with DEI
- Hiring practices
- Workplace training
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Education Based Experience
Master of Applied Psychology Program - Curriculum, Conducted capstone research surrounding motivators of volunteer work and its correlation to work engagement and work effort., Facilitated mediation of conflict resolution within a workforce., Researched literature analysis on adapting effective retention strategies to a post-COVID-19 workforce., Conducted case analysis of organizational issues such as the implementation of AI in talent acquisition and provided insightful feedback on how to address this issue.
Certification
- Introduction to Employee Relations, Society of Human Resources- 2025
- Managing Conflict and Resolution in the Workplace, LinkedIn- 2025
- Foundations of Performance Management, Project Management Institute- 2025
- Aligning Recruiting with Job Requirements, Society of Human Resources- 2025
- Administrative Human Resources, HR Certification Institute- 2025
Timeline
Behavior Professional
HDE Home Care
05.2023 - 06.2023
Research and Capacity Building Lead
Oregon Association of Student Councils
01.2022 - 05.2024
Program Support Specialist
Albertina Kerr
01.2022 - 02.2023
Bachelor of Arts - Psychology
University of Portland
Master of Science - Applied Psychology
University of Southern California
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