Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Kyle Kelly

Myrtle Beach,SC

Summary

Professional hospitality worker, ready to excel in any fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer/patient inquiries, and maintaining clean and organized workspaces. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

4
4
years of professional experience

Work History

Server/Waiter

Paula Deen's Family Kitchen
08.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Shift Leader

Dunkin' Donuts
02.2021 - 05.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Nurse Assistant Intern

Access Medical Group
05.2021 - 08.2021
  • Assisted nurses with daily tasks, improving workflow efficiency and quality of care.
  • Monitored vital signs and reported changes to the nursing staff for timely intervention.
  • Provided compassionate support to patients and their families during hospital stays.
  • Participated in ongoing training opportunities, expanding knowledge of best practices in nursing assistant roles.

Education

Bachelor of Science - Biology

Winthrop University
Rock Hill, SC
05.2022

Skills

  • Fostering collaborative partnerships
  • Compassionate patient assistance
  • Effective customer engagement
  • Dedicated work ethic
  • Effective team engagement
  • Hospitality management skills

Accomplishments

  • Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness, and overall experience on TripAdvisor.
  • Successfully conducted and performed an EKG through effectively helping with electrodes setup and attachment to monitor the hearts electrical signals.
  • National Society of High School Scholars (NSHSS) and National Society of Collegiate Scholars (NSCS) member.
  • Award winner in academic excellence and 2nd place essay contest winner granted from Winthrop's political Science department.

Interests

  • Working with others Getting to know my colleagues/clients, finding the strengths and weaknesses of others, and working with them to build a strong relationship and team
  • Passionate about balancing physical health with mental and emotional wellness

Timeline

Server/Waiter

Paula Deen's Family Kitchen
08.2022 - Current

Nurse Assistant Intern

Access Medical Group
05.2021 - 08.2021

Shift Leader

Dunkin' Donuts
02.2021 - 05.2022

Bachelor of Science - Biology

Winthrop University