Kyle Kijorski
Business Banking
Denver,Colorado
Summary
Forward-thinking business banking professional well-versed in the needs of companies with Revenues up to 20 Million. Knowledgeable about banking practices, regulatory standards and available products and services. Good relationship-building, communication and program management abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Small Business Officer
BMO Bank
01.2024 - Current
- Responsible for acquiring new mass small business relationships and proactively developing and retaining high potential business banking relationships with lending needs up to $100,000.
- Assists assigned retail branches with achieving mass small business goals and partners with retail team members to coach and train on acquisition strategies, retention tactics, and customer inquiries related to mass small business. Independently interprets and provides recommendations and solutions unique to each client's specific banking needs.
- Focuses on acquisition of new small business customers and retention and deepening of existing relationships.
- Acquires new small business relationships through in person prospecting, outside calling, networking, and referrals. Makes a substantial number of outside, in-person calls on prospects and portfolio clients through designated retail branch assignments in a specific geography area.
Business Banking Client Manager
Fifth Third Bank
10.2019 - 01.2024
- Assisting Business Banking Relationship Managers with Loan applications, CRM and iris updates, prepare and complete relationship reviews, assist with documentation of various products and services.
- Ensure new deposit funding, assist BBRMs with COI development, drive new solutions and cross sell by engaging partners, with a strong focus on treasury management.
- Assist with various sales related portfolio management responsibilities, coordinate prospecting, blitz and promo activities for the RMs, ensure strong level of customer contact, and drive new ways to consistently enhance the customer experience.
- Assist the BBRM team in providing an excellent customer experience by acting as a secondary officer on all BBRM assigned relationships. Assist BBRMs with calling efforts, blitzes, and campaigns.
Financial Center Manger III
Fifth Third Bank
09.2014 - 10.2019
- Responsible and accountable for directing and administering a financial center with generally more than $30 million in core deposits and generating more than $700,000 in net profit. Proven history of exceeding 100% in revenue growth in multiple Financial Center sizes.
- Promote growth through the development of deposits, assets, fee-based services and the development and retention of new and existing customers.
- Provide the public with a team of employee's who are able to service all customer needs either directly or indirectly in a polite, friendly, capable and professional manner.
- Oversaw daily operations to ensure high levels of productivity
- Led projects and analyzed data to identify opportunities for improvement
Retail Personal Banker
Fifth Third Bank
03.2012 - 09.2014
- Promoted financial products by maintaining excellent service offering knowledge
- Networked to increase client base and encourage existing clients to expand financial portfolios
- Worked closely with management to strategize sales techniques to increase branch production and customer service
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services
- Achieved consistent recognition as top sales performer
- Maximized revenue through improved sales techniques and branch productivity
- Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue
Customer Service Representative
Fifth Third Bank
02.2010 - 03.2012
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Leveraged sales expertise to promote products and capitalized on upsell opportunities
- Developed community reputation through commitment to customer satisfaction and strong client relationships
- Recommended products to customers, thoroughly explaining details
- Cultivated customer loyalty, promoted repeat business and improved sales
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply
Education
High School Diploma -
Chippewa Valley High School
Clinton Township, MI05.2006
Some College (No Degree) - Finance And Business Management
Macomb Community College
Clinton Township, MichiganSkills
- Solid Presentation Skillset CRM Tracking
- Skilled Networker, Community Leader
- Small Business Development
- Team player and Encourager
- Client onboarding experience
- Outstanding client retention, satisfaction
- Onsite client calls, solicitation
- Business Relationship Management
- Adaptable to Changing Conditions
Timeline
Small Business Officer
BMO Bank
01.2024 - Current
Business Banking Client Manager
Fifth Third Bank
10.2019 - 01.2024
Financial Center Manger III
Fifth Third Bank
09.2014 - 10.2019
Retail Personal Banker
Fifth Third Bank
03.2012 - 09.2014
Customer Service Representative
Fifth Third Bank
02.2010 - 03.2012
High School Diploma -
Chippewa Valley High School
Some College (No Degree) - Finance And Business Management
Macomb Community College
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