Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Timeline
Generic

Kyle Knox

Summary

Experienced program manager with expertise in administration, compensation structures, and operational efficiency. Skilled in strategic planning, project management, and driving growth. Adept at leading teams to deliver exceptional service and maintaining high service standards. Proficient in Salesforce and CRM systems. Excellent communication skills and committed to exceeding client expectations. Also experienced in managing supplies, logistics, and functional operations. Advanced understanding of organizational strategies, financial management, procurement, and contracting. Expertise in logistical analysis, inventory management, and supply chain performance. Thorough understanding of procurement and acquisition regulations.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Workforce/Outreach Program Manager

Chicanos Por La Causa
03.2020 - 05.2024
  • Successfully acquired a $1.6 million DETR grant for workforce development initiatives.
  • Drove organizational growth, resulting in the creation of over 250 annual employment opportunities.
  • Provided mentorship to 150+ underprivileged youth, fostering career development and empowerment.
  • Streamlined talent acquisition through meticulous initial screening processes, ensuring optimal job placements.
  • Forged and sustained strategic partnerships, enhancing service delivery and stakeholder satisfaction.
  • Orchestrated community events that surpassed corporate objectives and bolstered brand reputation.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Facilitated workshops and conducted one-on-one training to educate team members.

Marketing/Sales Associate

Wyndham Destinations
01.2019 - 03.2020
  • Spearheaded dynamic marketing and advertising initiatives, adeptly allocating budgets and optimizing resources to secure 10-20 daily deal closures.
  • Achieved a stellar 33% average conversion rate, surpassing sales targets by 27% and earning recognition as top marketer in Q1 and Q3.
  • Enhanced brand credibility and customer engagement through integrated marketing strategies, public relations, and informative newsletters.
  • Fostered brand recognition and customer retention with innovative marketing techniques.
  • Developed comprehensive spreadsheets and data models for meticulous analysis of key performance indicators.

Professional Athlete

NFL, CFL
08.2012 - 08.2018
  • Seasoned Professional Athlete with a seven-year tenure as a linebacker across esteemed teams including Seattle Seahawks, New Orleans Saints, Winnipeg Blue Bombers, and Montreal Alouettes.
  • Expert in fostering strategic alliances with coaches, team members, support staff, and media representatives.
  • Elite fitness maintainer, adhering to stringent training regimens and nutritional protocols to compete at a national level.
  • Dedicated Youth Football Coach, instilling core life values and advanced sportsmanship skills in young athletes.
  • Proficient Conflict Resolver, adept at mediating staff issues and advocating for team members in discussions with management.

Education

Bachelor of Arts - Liberal Arts And General Studies

Fresno State
01.2012

Skills

  • B2B relations / Client relations
  • Training and mentoring
  • Customer Account / Records management
  • Strong communication skills
  • Leadership development
  • Strategic Planning / Organization
  • Strong interpersonal skills
  • Budgeting
  • Creative problem solver
  • Teamwork / Collaboration
  • Cross-Selling Products and Services
  • Contact Management Systems (CSM/CRM)
  • Problem-Solving
  • Project Management
  • Detail Oriented

Certification

  • Certified Workforce Development Professional (CWDP)
  • Mental Health First Aid (MHFA)
  • Project Management Professional - In Progress (PMP)
  • CPR

Accomplishments

  • Most Improved Marketer 2019 in Q1 & Q3 (Wyndham)
  • Achieved "Defensive Player of the Week" in June, 2017
  • Achieved "Athlete of the year" in December 2011

Affiliations

  • Americorps Mentor 2019 to Current
  • Member, L.A Third Church, 2011 to Current
  • YouthBuild Mentor, 2014 to Current
  • Workforce connections, Community and professional Development

Timeline

Workforce/Outreach Program Manager

Chicanos Por La Causa
03.2020 - 05.2024

Marketing/Sales Associate

Wyndham Destinations
01.2019 - 03.2020

Professional Athlete

NFL, CFL
08.2012 - 08.2018
  • Certified Workforce Development Professional (CWDP)
  • Mental Health First Aid (MHFA)
  • Project Management Professional - In Progress (PMP)
  • CPR

Bachelor of Arts - Liberal Arts And General Studies

Fresno State
Kyle Knox