Kyle Koivu

• Conducted routine inspections of properties for maintenance needs.
• Performed general repairs on plumbing, electrical, and HVAC systems.
• Documented maintenance activities and reported issues to management.
• Responded to service requests from tenants in a timely manner.
• Managed renovation projects from start to finish, ensuring high-quality results.
• Operated power tools and equipment safely during construction and installation tasks.

• Assisted in selecting and preparing framing materials for construction projects.
• Collaborated with team members to understand project specifications and requirements.
• Operated hand and power tools for cutting and shaping framing components accurately.
• Analyzed blueprints and drawings to determine structural dimensions of framework.
• Operated machinery following safety protocols and operational guidelines.
• Assisted in material handling and inventory management tasks daily.

• Verified patient insurance information for dental procedures and services.
• Communicated with insurance providers to clarify coverage details.
• Assisted patients in understanding their insurance benefits and options.
• Updated patient records in electronic health systems accurately.
• Coordinated with dental staff to ensure proper billing procedures were followed.
• Resolved discrepancies in insurance claims through diligent research.

• Evaluated and graded all sales agents' phone calls for performance improvement.
• Reviewed agents' sales to ensure compliance with company and insurance policies.
• Cross checked all sales to be in compliance with all laws; rules; and regulations.

Conducted training sessions for sales agents on specific insurance products and protocols.