Kyle Lach
Boca Raton,FL
Summary
Developed comprehensive animal care skills within veterinary environment, including medical procedures and patient interaction. Demonstrated ability to work effectively in fast-paced, high-stress situations, ensuring well-being of both animals and their owners.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Veterinary Technician
Alta Bluff Animal Hospital
06.2025 - 08.2025
- Administered medications and vaccinations to animals ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Assisted in surgical procedures, ensuring a sterile environment, keeping vitals on patients, and properly handing instruments to the veterinarian as needed.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Assisted in dental procedures, contributing to overall oral health of patients.
- Conducted laboratory tests (fecal, blood, skin scrape, urine, etc.) to assist in diagnosis of animal diseases, facilitating timely treatment plans.
Veterinary Technician
First Coast No More Homeless Pets
04.2024 - 06.2025
- Triaged incoming patients to determine treatment needs and urgency of care.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm, including anxious and stressful patients who need extra attention.
- Conducted diagnostic tests such as blood work, x-rays, and ear/skin/fecal disease testing to aid in accurate diagnosis and treatment planning.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Administered medications to animals in treatment and documented changes in condition.
- Maintained detailed records of animal health care and diagnostic & clinical treatments.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
Veterinary Receptionist
First Coast No More Homeless Pets
06.2023 - 04.2024
- Managed multi-line phone system and pleasantly greeted patients.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Assisted in training new staff members on reception procedures and software systems, contributing to overall team success.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Performed various administrative tasks by filing, copying and faxing documents.
- Worked with and organized company's feral cat trap-neuter-release program.
- Managed patient medical records, adding to and editing them with proper updates.
Server Assistant
Outback Steakhouse
10.2022 - 05.2023
- Set up advertising signs and displays on shelves, counters and tables.
- Addressed customer complaints and inquiries to verify satisfaction.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Assisted wait staff with timely food delivery and guest requests.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Greeted customers warmly to provide exceptional customer service.
- Assisted with bussing tables and cleaning up spills.
- Processed payments for orders and provided customers with change.
Customer Service Associate
Wawa
07.2017 - 05.2018
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Cleaned and helped with general store maintenance
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Trained staff on operating procedures and company services.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Event Assistant
Party Perfect
05.2017 - 12.2017
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Moved furniture and boxes using utility dolly and truck ramp.
- Assisted in organizing and stocking products in warehouse to support colleagues.
Customer Service Associate
Walgreens
01.2016 - 06.2017
- Developed and updated databases to handle customer data.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Utilized internal software and tools to meet customer needs and resolved issues promptly.
- Responded proactively and positively to rapid change.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Associate of Arts - History
Palm Beach State Community College
Boca Raton, FL06.2021
Skills
- IV / IM / Sub Q medication administration
- Euthanasia procedures
- Surgical assistance
- Vital signs
- Vaccine administration
- Animal restraint
- Lab operations
- Parasite prevention
- Safe Work Practices
- Medical record-keeping
- Cleaning and Sanitizing
- Skin/Ear/Blood sample collection
- Diagnostics testing
Certification
Fear Free Professional Certification
Trupanion Pet Insurance Certification
Timeline
Veterinary Technician
Alta Bluff Animal Hospital
06.2025 - 08.2025
Veterinary Technician
First Coast No More Homeless Pets
04.2024 - 06.2025
Veterinary Receptionist
First Coast No More Homeless Pets
06.2023 - 04.2024
Server Assistant
Outback Steakhouse
10.2022 - 05.2023
Customer Service Associate
Wawa
07.2017 - 05.2018
Event Assistant
Party Perfect
05.2017 - 12.2017
Customer Service Associate
Walgreens
01.2016 - 06.2017
Associate of Arts - History
Palm Beach State Community College
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