Kyle Lafreniere
Rockport,TX
Summary
Accomplished Heavy Equipment Diesel and Hydraulic Repair Mechanic with a proven track record Expert in diagnostic and repair, coupled with exceptional leadership in managing and training technicians. Achieved significant productivity boosts by fostering a positive work environment and implementing strict quality control measures,I am able to communicate with customers on there most cost effective and timely manner to complete the repair of there equipment.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
22
22
years of professional experience
Work History
Heavy Equipment Diesel and Hydraulic Repair Mechanic
Self Employed
11.2015 - Current
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Replaced damaged, missing, or defective parts with new and refurbished components.
Service Manager
CNB Equipment
08.2012 - 10.2015
- Coordinated cross-departmental efforts to address complex customer issues, facilitating better communication and collaboration between teams.
- Mentored junior technicians, fostering a positive team dynamic that encouraged knowledge sharing and skill development.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
Service and Parts Manager
Briggs Equipment
03.2010 - 08.2012
- Boosted employee morale by recognizing exceptional work performance regularly which led to increased productivity.
- Achieved consistently high customer satisfaction ratings by maintaining strict quality control measures across all operations.
- Supervised a team of technicians, fostering a positive work environment and high-quality service standards.
- Streamlined inventory management processes for improved organization and reduced waste.
- Managed warranty claims efficiently, ensuring timely reimbursement from manufacturers.
- Maintained accurate records of all transactions, supporting financial reporting requirements and aiding in budgeting efforts.
Owner Lead Technician
K&R Automotive and Diesel Repair
01.2003 - 02.2010
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Trained and motivated employees to perform daily business functions.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Skills
Very highly skilled at diagnostic and repair of diesel,gas, hydraulic and electrical systems on all forms of equipment and implements
I have owned and operated a mobile diesel Equipment service for many years handling all aspects of the business from repair to customer service and handling of parts orders and billing
Have managed and trained technicians on proper repair and service so customers can return there Equipment back to service in a timely
Timeline
Heavy Equipment Diesel and Hydraulic Repair Mechanic
Self Employed
11.2015 - Current
Service Manager
CNB Equipment
08.2012 - 10.2015
Service and Parts Manager
Briggs Equipment
03.2010 - 08.2012
Owner Lead Technician
K&R Automotive and Diesel Repair
01.2003 - 02.2010
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