Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Operations Manager
Nettie's Kitchen
10.2017 - Current
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed and maintained relationships with external vendors and suppliers.
Introduced new methods, practices, and systems to reduce turnaround time.
Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Warehouse Worker
Smoke Cartel
07.2015 - 11.2016
Loaded, unloaded, and moved material to and from storage and production areas.
Checked packages and merchandise for damage and notified vendors.
Performed general housekeeping and cleaning tasks.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Packed, weighed and shipped items per customer specifications.
Learned and followed warehouse safety protocols to prevent injuries and accidents.
Inspected products before packaging to avoid shipping defective or damaged goods to customers.
Created shipping labels to complete daily order processing.
Lead Warehouse Clerk
Mariano's Fresh Market
11.2012 - 07.2015
Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
Completed cycle counts and monthly inventory.
Managed day-to-day operations of warehouse to keep everything running smoothly.
Trained and developed warehouse staff on safety measures.
Processed required paperwork to expedite handling of shipped and received goods.
Sorted and delivered materials to different work areas and staff.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Education
High School Diploma -
Wheaton North High School
Wheaton, IL
2015
Skills
Workflow Planning
Contract Development
Policy and Procedure Implementation
Contract Review and Recommendations
Staff Training
Data Archiving
Staff Management
Systems Implementations
Warehouse Operations
Schedule Oversight
Multi-Unit Operations Management
High-Pressure Environments
Certification
Certified Forklift Operator - 2018 - Present
Certified Forklift Trainer - 2019 - Present
CPR Certified - 2017 - Present
Languages
Spanish
Professional Working
Timeline
Operations Manager
Nettie's Kitchen
10.2017 - Current
Warehouse Worker
Smoke Cartel
07.2015 - 11.2016
Lead Warehouse Clerk
Mariano's Fresh Market
11.2012 - 07.2015
High School Diploma -
Wheaton North High School
Certified Forklift Operator - 2018 - Present
Certified Forklift Trainer - 2019 - Present
CPR Certified - 2017 - Present
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