Kyle Lavoie
Newington,CT
Summary
Dynamic professional with over five years of experience in Retail Management and Asset Protection, complemented by a strong commitment to community service as a volunteer Firefighter/EMT since May 2023. Achievements include certifications as Firefighter 1 and Firefighter 2, Hazmat Operational certification, and registration as an EMT with NREMT. Recognized for exceptional attention to detail and strong organizational skills, with the ability to manage multiple projects simultaneously while ensuring high accuracy. A collaborative team player dedicated to fostering a safe and efficient work environment, consistently striving for excellence in all endeavors.
Overview
9
9
years of professional experience
Work History
Firefighter /EMT-Basic
Sikorsky Aircraft Fire Department - Lockheed Martin
03.2025 - Current
- Responded to emergency incidents, ensuring public safety and property protection.
- Operated firefighting equipment and tools, maintaining readiness for rapid deployment.
- Conducted fire inspections, identifying hazards and ensuring compliance with safety regulations.
- Participated in training drills, enhancing team performance and individual skills.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Administered first aid and life support techniques during emergency situations.
- Maintained medical equipment and supplies, ensuring readiness for emergencies.
- Documented patient information accurately in electronic health records systems.
- Conducted routine vehicle checks to guarantee operational safety and compliance.
- Process emergency calls and assess urgency for appropriate response.
- Maintain accurate logs of calls, dispatches, and incident details.
Emergency Medical Technician Volunteer
East Farmington Volunteer Fire Department
05.2024 - Current
- Improved response times and patient outcomes by effectively prioritizing tasks and making informed decisions under pressure.
- Supported first responders in managing emergency situations, leading to better overall outcomes for individuals involved.
- Managed inventory of medical supplies on ambulances, ensuring proper stock levels for optimal preparedness during emergencies.
- Demonstrated strong teamwork skills through close collaboration with fellow EMTs, firefighters, and law enforcement personnel.
- Ensured accurate documentation of all patient interactions by diligently completing required paperwork and electronic reports.
- Maintained a high level of professionalism while interacting with patients, families, and bystanders during emergencies.
- Developed effective communication skills while coordinating with dispatchers, hospital staff, and other healthcare professionals during emergencies.
- Increased patient safety by promptly identifying hazardous situations at emergency scenes and taking appropriate action to mitigate risks.
- Continually expanded knowledge of emergency medical techniques through participation in ongoing training sessions and workshops.
- Enhanced patient care by providing timely and efficient emergency medical assistance during various community events.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Administered CPR, oxygen and other life-saving medical treatments.
- Assisted with lifting and moving patients.
- Responded to 911 calls for medical emergencies.
Volunteer Firefighter
East Farmington Volunteer Fire Department
05.2023 - Current
- Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
- Collaborated closely with fellow firefighters to ensure smooth communication and coordination during emergencies.
- Assisted in reducing property damage during fires with strategic placement of ladders, hoses, and other firefighting equipment.
- Administered first aid and conducted emergent response management.
- Minimized risk of accidents on scene by following established protocols regarding traffic control management.
- Served as a role model to aspiring firefighters through mentorship, training support, and sharing of professional experiences.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Collaborated with other emergency responders on scene to establish adequate fire suppression.
- Operated hoses, pumps, ladders and other firefighting equipment.
- Prepared incident reports detailing personnel, location and results of each call.
- Honored as East Farmington Volunteer Fire Department's Firefighter of the Year for 2025.
- Addressing upwards of 500 service requests each year.
Asset Protection Operations Coach
Walmart
08.2021 - Current
- Supervised staff of 120 associates to facilitate operations of store grossing $40 million each year.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Diminished store shrink by 2% in first year while ensuring ongoing reduction thereafter.
Asset Protection Associate
Walmart
01.2020 - 08.2021
- Executed over 400 shoplifting apprehensions annually.
- Produce well-written reports detailing shoplifting and attempted theft.
- Review CCTV footage to obtain evidence of theft.
- Control reduction of loss inventory by protecting company assets.
- Partner with store managers on basis to conduct loss investigations.
- Complete patrols of store aisles to provide visible deterrent and check for criminal activity.
- Detain shoplifters, following local laws and company policies governing apprehensions.
- Initiate associate investigations, uncovering suspicious activities.
- Create safety programs to validate compliance and established store security procedures to minimize loss.
Overnight Frozen Dairy Associate
Walmart
07.2018 - 01.2020
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Picked up all boxes and related trash from sales floor.
- Cleaned and straightened warehouse, store aisles and shelves for ease of product accessibility, safety and loss prevention.
- Identified stock needs, replaced outdated stock and assembled products.
- Constructed and stocked new displays, designed and assembled end caps and removed and discarded outdated displays.
- Assisted customers upon request in finding products or checked in warehouse for unstocked items.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Priced and labeled new merchandise, verified all products contained price tags and adhered sale labels in correct places.
- Reset merchandise throughout assigned section to give shelves and racks professional appeal.
- Demonstrated expertise in knowing product locations, resulting in maximum satisfaction for searching customers.
- Prepared products by adding tags and readying pallets for restocking.
- Disposed of expired items to eliminate health risks.
- Observed strict safety measures while stocking shelves to prevent falls and mishaps.
- Operated forklifts and hydraulic pallet jacks to move product loads to accurate locations.
- Assessed floor displays to restock merchandise.
- Updated signage to reflect current pricing and promote target merchandise.
- Monitored and reported warehouse inventory to promote availability of required products for purchase.
- Checked shelves in department to determine replenishment needs.
- Reviewed planograms and end cap placements to properly merchandise items.
- Leveraged lift equipment to pull items from stock and add shelves and bins.
Price Accuracy Coordinator
Price Chopper Golub
04.2017 - 07.2018
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Reset store displays for special events and seasonal merchandise changes.
- Listened to customer needs to identify and recommend best products and services.
- Added labels to products, rotated current stock and professionally arranged merchandise.
- Used equipment such as hand trucks, pallet jacks and forklifts safely and efficiently.
- Stocked and rotated products, supplies and paper goods to optimize freshness.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Education
High School Diploma -
Newington High School
Newington, CT06-2017
Skills
- NREMT certified EMT Certification Number E3823594
- Licensed EMT in the State of Connecticut License number 32448
- Certified to the level of Firefighter 1 and Firefighter 2 by State of Connecticut Commission on Fire Prevention & Control
- Certified to level of Hazmat Operational by State of Connecticut Commission on Fire Prevention & Control
- NIMS ICS-100
- NIMS ICS-200
- NIMS ICS-700
- NIMS ICS-800
- Certified as a Hazardous Materials Technician in accordance with OSHA 29 CFR 1910120(q)(6)(iii) and NFPA 1072
- Certified as a Confined Space Entrant Rescuer in accordance with OSHA 29 CFR 1910146(k)(2) and NFPA 350
- Possess a Connecticut Driver License with Q endorsement
- Certified in Microsoft Word
- Certified in Microsoft Excel
- Certified in Microsoft PowerPoint
- Proficient with emergency response driving
- Certified in CPR/AED
- Patient vital signs assessment
- Adept in treatment and incident documentation in multiple systems including ESO, Zoll EMS Charts, Image Trend, Emergency Reporting, and First Due
- Certified in Wicklander-Zulawski Level 1 Investigative Interviewing Techniques
- Trained in the operation of powered lifting equipment including forklifts, electric pallet jacks, electric walkie stackers, and scissor lifts
Timeline
Firefighter /EMT-Basic
Sikorsky Aircraft Fire Department - Lockheed Martin
03.2025 - Current
Emergency Medical Technician Volunteer
East Farmington Volunteer Fire Department
05.2024 - Current
Volunteer Firefighter
East Farmington Volunteer Fire Department
05.2023 - Current
Asset Protection Operations Coach
Walmart
08.2021 - Current
Asset Protection Associate
Walmart
01.2020 - 08.2021
Overnight Frozen Dairy Associate
Walmart
07.2018 - 01.2020
Price Accuracy Coordinator
Price Chopper Golub
04.2017 - 07.2018
High School Diploma -
Newington High School