Kyle Lever
Derby,KS
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. In everything Tech.
Overview
9
9
years of professional experience
Work History
Food Server Assistant/ Expo
Coury Hospitality
12.2023 - 03.2024
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Provided attentive service and proactively assessed guest needs.
Self Technician
Self Employed Services
01.2021 - Current
- Maintained quality assurance and customer satisfaction objectives.
- Executed diagnostics, troubleshooting and evaluations on computers and code.
- Organized work to meet demanding production goals.
- Performed routine maintenance on [Equipment] for manufacturing operations.
- Planned, scheduled and delegated daily work to team of employees.
- Supported engineers and architects in design of facilities, infrastructure and systems through 3D modeling and drawings.
- Cad and Drafting
- 3D Modeling
- Executed diagnostics, troubleshooting and evaluations on code and 3D Modeling.
Server Team Lead
The Sandbox
12.2022 - 12.2023
- Observed participants and provided corrective measures for skill improvement.
- Educated bartenders, clerks, and servers on responsible service protocols.
- Discussed proper procedures for requesting identification and provided practice opportunities to trainees.
- Fostered positive environment of learning to support and develop proficient certified servers to limit liability.
- Modeled role-play scenarios to provide visual demonstration of serving to patrons.
- Evaluated skills assessment and observations to review effectiveness of training material.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Inspected dishes and utensils for cleanliness.
- Collected orders and relayed them to bartenders quickly and accurately.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Barista Trainer
Starbucks
04.2021 - 12.2022
- Customized training strategies based on individual barista knowledge, experience, and strengths.
- Handled cash and processed payments accurately to avoid errors.
- Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
- Kept up with the cleaning with the store
- Taught proper procedures and strategies for success to new employees.
Farmhand
Samuel Lever
01.2016 - 12.2021
- Used farming equipment and machinery.
- Used grease guns and oil cans to lubricate and adjust farm equipment.
- Operated farm equipment such as tractors and trucks with extreme care and precision.
- Operated tractors and self-propelled machinery to plow and fertilize soil.
- Removed rocks and prepared soil for planting.
- Repaired farm equipment, completing both emergency and preventive maintenance quickly and accurately.
Barista
Stomping Grounds
05.2020 - 05.2021
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Hotel Account Manager
CLCloging
03.2024 - Current
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Provided attentive service and proactively assessed guest needs.
Education
Bachelor of Arts - Business Administration And Management
Wichita State University
Wichita, KSHigh School Diploma -
Campus High School Haysville
Wichita, KS05.2021
No Degree - CAD And Drafting
Campus High School Haysville
Wichita, KS05.2021
No Degree - Avionics Maintenance Technology
WSU Tech
Wichita, KS05.2021
Skills
- Team Training
- Maintenance and Repair
- Equipment Calibration
- Attention to Detail
- Gaming Industry Knowledge
- Communications Strategies
- Maintaining Clean Work Areas
- Machine Components
- Machinery Operation
- Crop Management
- Technical Skills
- Wound Care
Affiliations
Raze Energy
Mixt Energy
G26
EagleEyeOptics
StudioVerse
Timeline
Hotel Account Manager
CLCloging
03.2024 - Current
Food Server Assistant/ Expo
Coury Hospitality
12.2023 - 03.2024
Server Team Lead
The Sandbox
12.2022 - 12.2023
Barista Trainer
Starbucks
04.2021 - 12.2022
Self Technician
Self Employed Services
01.2021 - Current
Barista
Stomping Grounds
05.2020 - 05.2021
Farmhand
Samuel Lever
01.2016 - 12.2021
Bachelor of Arts - Business Administration And Management
Wichita State University
High School Diploma -
Campus High School Haysville
No Degree - CAD And Drafting
Campus High School Haysville
No Degree - Avionics Maintenance Technology
WSU Tech
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