Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyle Lindley

Mossyrock,WA

Summary

I am an organized and dependable candidate successful at managing multiple priorities while maintaining a positive attitude. Moreover, I am loyal, hardworking, a team-player, with strong organizational skills. I seek a positive environment, full-time position, and a fair wage.


Overview

33
33
years of professional experience
12
12
years of post-secondary education

Work History

Shipping Department

Amazon Fulfillment Center
08.2020 - 12.2023
  • Trained new team members on proper and safe use of tools and equipment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Identified issues, analyzed information and provided solutions to problems.
  • Worked well in a team setting, providing support and guidance.

Sales & Customer Service

Dish Network
Coeur d'Alene, ID
03.2018 - 06.2020
  • Boosted sales through effective product recommendations tailored to individual customer needs.
  • Managed high call volume while maintaining a professional and friendly demeanor with all customers.
  • Maintained up-to-date knowledge of products, features, and promotions to better assist customers.
  • Developed strong rapport with customers, fostering loyalty and repeat business through attentive service.

Customer Service Representative Front Desk & Audit

Days Inn Hotel (Wyndam) And Coeur D'Alene Resort
Coeur d'Alene, ID
03.2015 - 01.2018
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Senior Insurance Agent

Antioch Insurance & Lindley Insurance Brokerage
Post Falls, ID
02.2006 - 09.2015
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Identified issues, analyzed information and provided solutions to problems.

Church Pastor Over 22 Years

First Baptist Of Anoka, Minnesota
Anoka, MN
01.1991 - 06.2013
  • Enhanced congregation''s spiritual growth by delivering thought-provoking and engaging homilies and lessons.
  • Collaborated with church leadership to develop strategic plans for ministry growth and expansion.
  • Coordinated mission trips for members called to participate in global outreach efforts.
  • Counseled couples preparing for marriage via pre-marital counseling services tailored specifically towards their unique relational dynamics.
  • Facilitated small group discipleship oriented discussions aimed at deepening participants'' understanding of core biblical principles and themes.
  • Helped to create welcoming environment for visitors and encouraged congregation to offer support.

Education

Bachelor of Arts - History/Speech Communication

Western Washington University
Bellingham, WA
09.1986 - 12.1990

Master of Arts - Theology/Pastoral Care

Bethel Theological Seminary
St. Paul, MN
01.1991 - 06.1995

Master of Arts - Global Studies/Cross-Cultural Communication

Liberty Theological Seminary
Lynchburg, VA
09.2015 - 08.2018

Skills

  • Multitasking Abilities
  • Customer Service & Sales
  • Email and Phone Communication
  • Computer Skills & Management Systems
  • Staff Training
  • Conflict Resolution
  • Team Leadership & Management
  • Safety Standards & Compliance
  • Quality Assurance & Critical Thinking
  • Decision-Making & Positive Attitude
  • Work Planning and Prioritization
  • Organizational Skills

Timeline

Shipping Department

Amazon Fulfillment Center
08.2020 - 12.2023

Sales & Customer Service

Dish Network
03.2018 - 06.2020

Master of Arts - Global Studies/Cross-Cultural Communication

Liberty Theological Seminary
09.2015 - 08.2018

Customer Service Representative Front Desk & Audit

Days Inn Hotel (Wyndam) And Coeur D'Alene Resort
03.2015 - 01.2018

Senior Insurance Agent

Antioch Insurance & Lindley Insurance Brokerage
02.2006 - 09.2015

Church Pastor Over 22 Years

First Baptist Of Anoka, Minnesota
01.1991 - 06.2013

Master of Arts - Theology/Pastoral Care

Bethel Theological Seminary
01.1991 - 06.1995

Bachelor of Arts - History/Speech Communication

Western Washington University
09.1986 - 12.1990

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Kyle Lindley