Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Kyle Lively

Haltom City

Summary

Dynamic CEO with a proven track record at Lively Elevator Inspections, driving substantial business growth through strategic visioning and operational excellence. Expert in talent development and client relationship building, I fostered a high-performance culture that enhanced employee satisfaction and retention, while securing financing for critical projects.

Experienced with strategic leadership, harnessing deep understanding of market dynamics to drive organizational success. Utilizes analytical thinking and vision to develop and implement growth strategies. Track record of fostering innovation and leading high-impact teams to achieve business objectives.

Knowledgeable Elevator Inspector with strategic vision and extensive background in driving organizational growth and operational efficiency. Led transformative initiatives that streamlined processes and fostered innovation across diverse industries. Demonstrated leadership and strategic planning skills, consistently leveraging analytical thinking and problem-solving abilities to achieve corporate goals.

Overview

22
22
years of professional experience

Work History

CEO

Lively Elevator Inspections
01.2019 - Current
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Enhanced brand reputation with effective marketing campaigns and public relations efforts.
  • Created a positive work culture, resulting in increased employee satisfaction and retention rates.
  • Secured financing for critical projects through negotiation of favorable loan terms with financial institutions or investors.
  • Developed a high-performance executive team for improved productivity and efficiency.
  • Developed high-performing executive team by recruiting top talent and implementing comprehensive training programs.
  • Maintained P&L and shouldered corporate fiscal responsibility.

Service Manager

Oracle Elevator Co
01.2009 - 02.2019
  • Resolved customer complaints in professional and timely manner.
  • Diagnose and troubleshoot elevators
  • Cet Training
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Analyzed service reports to identify areas of improvement.
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
  • Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Coordinated with other departments to maintain streamlined and productive workflow.
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
  • Coordinated warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.
  • Monitored service staff performance and provided feedback for improvement.
  • Led team to enhance customer service quality, resulting in significant improvement in customer satisfaction surveys.
  • Conducted comprehensive market analysis to identify emerging trends and adjust service offerings accordingly.
  • Optimized inventory management, reducing excess stock and improving parts availability for service tasks.
  • Ensured compliance with safety regulations by regularly inspecting equipment and workspaces.

Elevator Mechanic

Premier Elevators
01.2007 - 01.2009
  • Coordinated with manufacturers to stay updated on the latest technical advancements, improving overall service quality and customer satisfaction.
  • Increased equipment lifespan by performing regular lubrication procedures according to manufacturer guidelines.
  • Responded swiftly to emergency calls for malfunctioning elevators, ensuring minimal disruption to building occupants'' daily routines.
  • Collaborated with building management to schedule timely elevator maintenance, minimizing disruptions to residents and visitors.
  • Contributed to a reduction in equipment breakdowns by implementing preventive maintenance programs tailored to each facility''s unique requirements.
  • Maintained detailed records of all services performed, ensuring accurate documentation and easy reference for future needs.
  • Provided exceptional customer service by addressing client concerns promptly while maintaining a professional demeanor.

Elevator Constructor

Texas Independent Elevator
02.2004 - 02.2008
  • Adapted project plans to accommodate unforeseen changes in site conditions, client requests, or regulatory requirements ensuring a smooth construction process.
  • Maintained high safety standards on construction sites, resulting in fewer accidents and injuries.
  • Completed projects ahead of schedule by optimizing workflows and employing efficient construction methods.
  • Increased client satisfaction by delivering high-quality workmanship and addressing concerns promptly.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Education

GED -

LD Bell High
Hurst, TX

Skills

  • Effective decision making
  • Operational excellence
  • Customer focus
  • Strategic visioning
  • Talent development
  • Inspirational leadership
  • Succession planning
  • Mergers and acquisitions
  • Organizational agility
  • Client relationship building
  • Operations management
  • Client engagement

Accomplishments

CET Certified Mechanic 11-10015

CAT Certified Mechanic 11-10014

QEI NAESA Certified Elevator Inspector C-6354

IUEC LOCAL 21 short form backed


Languages

English
Full Professional

Timeline

CEO

Lively Elevator Inspections
01.2019 - Current

Service Manager

Oracle Elevator Co
01.2009 - 02.2019

Elevator Mechanic

Premier Elevators
01.2007 - 01.2009

Elevator Constructor

Texas Independent Elevator
02.2004 - 02.2008

GED -

LD Bell High

Similar Profiles

CREATE PROFILE