Kyle Lorick
Indianapolis,IN
Summary
Proven professional with a robust background in traffic control and customer service, notably at Howard Companies. Excelled in maintaining safety and efficiency in high-pressure environments, leveraging expertise in signaling techniques and exceptional communication skills. Achieved significant improvements in work zone safety and customer satisfaction, demonstrating adaptability and a commitment to continuous improvement.
Overview
17
17
years of professional experience
Work History
Flagger
Howard Companies
08.2022 - 12.2023
- Ensured proper usage of signaling devices, including stop/slow paddles, flags, and radios for effective communication among team members.
- Used flagging tools such as stop and slow paddle and red flag.
- Assisted in setting up traffic control plans according to project specifications and local regulations, maintaining orderly work zones.
- Accustomed to nighttime flagging in high traffic areas.
- Displayed excellent decision-making skills under pressure while managing heavy vehicle traffic during unexpected events or incidents onsite.
- Maintained a strong knowledge of state-specific traffic laws and regulations related to flagging operations, ensuring compliance within the workplace.
- Participated in ongoing training and professional development opportunities to stay current on industry trends, safety regulations, and flagging best practices.
Delivery Driver
Jimmyjohns
02.2020 - 11.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Sales Associate
Finish Line
01.2017 - 04.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Picker Packer
Amazon
10.2006 - 07.2008
- Scanned packages and boxes and moved to loading dock for shipment.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Checked packing slips and other documentation to appropriately box items requested by clientele.
- Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
- Facilitated smooth workflow between departments by communicating effectively with coworkers and supervisors on order statuses or changes.
Education
Graduate Certificate - General Studies
Pike High School
Indianapolis, IN05.2005
Skills
Signaling Techniques
Timeline
Flagger
Howard Companies
08.2022 - 12.2023
Delivery Driver
Jimmyjohns
02.2020 - 11.2022
Sales Associate
Finish Line
01.2017 - 04.2018
Picker Packer
Amazon
10.2006 - 07.2008
Graduate Certificate - General Studies
Pike High School
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