Kyle Lorick
Indianapolis,IN
Summary
Proven professional with a robust background in traffic control and customer service, notably at Howard Companies. Excelled in maintaining safety and efficiency in high-pressure environments, leveraging expertise in signaling techniques and exceptional communication skills. Achieved significant improvements in work zone safety and customer satisfaction, demonstrating adaptability and a commitment to continuous improvement.
Overview
17
17
years of professional experience
Work History
Flagger
Howard Companies
Indianapolis, IN
08.2022 - 12.2023
- Ensured proper usage of signaling devices, including stop/slow paddles, flags, and radios for effective communication among team members.
- Used flagging tools such as stop and slow paddle and red flag.
- Assisted in setting up traffic control plans according to project specifications and local regulations, maintaining orderly work zones.
- Accustomed to nighttime flagging in high traffic areas.
- Displayed excellent decision-making skills under pressure while managing heavy vehicle traffic during unexpected events or incidents onsite.
- Maintained a strong knowledge of state-specific traffic laws and regulations related to flagging operations, ensuring compliance within the workplace.
- Participated in ongoing training and professional development opportunities to stay current on industry trends, safety regulations, and flagging best practices.
Delivery Driver
Jimmyjohns
Indianapolis, IN
02.2020 - 11.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Sales Associate
Finish Line
Indianapolis, IN
01.2017 - 04.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Picker Packer
Amazon
Whitestown, IN
10.2006 - 07.2008
- Scanned packages and boxes and moved to loading dock for shipment.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Checked packing slips and other documentation to appropriately box items requested by clientele.
- Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
- Facilitated smooth workflow between departments by communicating effectively with coworkers and supervisors on order statuses or changes.
Education
Graduate Certificate - General Studies
Pike High School
Indianapolis, IN05.2005
Skills
Signaling Techniques
Construction work understanding
Safety policies and measures
Quick Decision Making
Written and verbal communication
Public Safety Awareness
Work Zone Safety
Signage holding
Traffic Control
Safety Monitoring
Pedestrian safety
Child Safety
Reporting procedures
Problem-Solving
Multitasking
Multitasking Abilities
Reliability
Excellent Communication
Active Listening
Effective Communication
Adaptability and Flexibility
Relationship Building
Self Motivation
Interpersonal Skills
Analytical Thinking
Professionalism
Continuous Improvement
Timeline
Flagger
Howard Companies
08.2022 - 12.2023
Delivery Driver
Jimmyjohns
02.2020 - 11.2022
Sales Associate
Finish Line
01.2017 - 04.2018
Picker Packer
Amazon
10.2006 - 07.2008
Graduate Certificate - General Studies
Pike High School