Kyle Manes
San Clemente,CA
Summary
Motivated and detail-oriented professional with strong communication and customer service skills, eager to contribute to a dynamic sales team. Adept at building relationships, understanding client needs, and delivering solutions that drive customer satisfaction. Recognized for adaptability, problem-solving, and a results-oriented approach, with a commitment to supporting team goals and achieving sales targets. Enthusiastic about technology and committed to helping customers find the right networking solutions.
Overview
6
6
years of professional experience
Work History
Office Assistant
The Management Trust
11.2025 - Current
- Served as the primary point of contact for homeowners, professionally handling high-volume inquiries and providing solutions that enhanced customer satisfaction and trust.
- Assisted homeowners with billing and account questions, clearly explaining complex information and ensuring a positive client experience.
- Processed and recorded payments with accuracy and efficiency, demonstrating attention to detail and reliability in handling sensitive information for up to 100 homeowners daily
- Created and updated community handbooks and informational materials, improving understanding and engagement with community policies.
Sales Associate
Sunglass Hut
10.2021 - 05.2024
- Maintained organized and visually appealing product displays, helping customers quickly identify solutions that met their needs.
- Addressed customer inquiries and concerns with professionalism, ensuring satisfaction and fostering long-term relationships.
- Demonstrated product features and benefits to drive sales performance.
Associate
In-N-Out Burger
08.2019 - 05.2020
- Prepared fresh ingredients daily including slicing tomatoes and cutting potatoes, following company food safety protocols.
- Provided friendly customer service in a fast-paced environment, answering questions and resolving issues.
- Operated the point-of-sale system accurately to process orders and payments.
- Worked with team members to keep operations running smoothly
and meet service goals.
Education
Bachelor of Science - Business & Human Resource Management Concentration
California Polytechnic State University San Luis Obispo
San Luis Obispo, CA01.2025
Associate of Applied Science - Business & Economics
Saddleback College
Mission Viejo, CA01.2022
Skills
- Customer Service & Sales
- Effective Communication
- Time Management & Organization
- Team Collaboration
- Microsoft Excel (data entry, basic analysis)
- Microsoft PowerPoint (presentations)
- Office Administration
- R Studio (statistical output analysis)
Accomplishments
- Cal Poly Running Club competitor in team work-outs and meets
- Cal Poly SLO Human Resource Management Association member & contributor
Timeline
Office Assistant
The Management Trust
11.2025 - Current
Sales Associate
Sunglass Hut
10.2021 - 05.2024
Associate
In-N-Out Burger
08.2019 - 05.2020
Associate of Applied Science - Business & Economics
Saddleback College
Bachelor of Science - Business & Human Resource Management Concentration
California Polytechnic State University San Luis Obispo