Kyle Margeson
Summary
Dynamic and strategic leader with over 15 years of experience managing large teams of 44 to 700 personnel and overseeing substantial budgets ranging from $15 million to $748 million in high-stakes environments. PMP-certified and holding an MBA, consistently delivers operational excellence through process optimization and stakeholder alignment across diverse industries. Expertise in directing cross-functional projects has resulted in significant process improvements and enhanced operational efficiencies. Known for adaptability and strong communication skills, committed to fostering collaborative environments that drive impactful results and organizational growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Director, Operations Management
U.S. Air Force, Headquarters, Air Education & Training Command
01.2024 - Current
- Directed a 704-person organization across 11 states, managing a budget exceeding $40M, which ensured a remarkable 99% operational uptime for critical functions.
- Coordinated resources strategically to address staffing shortages, helping the organization return to optimal operational capacity swiftly.
- Pioneered an enterprise-wide competency framework, leading a dedicated 62-person team to develop standards for 468K employees.
- Led cross-functional teams to drive organizational change and improve project outcomes.
- Developed and implemented strategic initiatives to enhance operational efficiency across departments.
Senior Program Manager & Operations Director
U.S. Air Force, Headquarters, Air Education & Training Command
01.2023 - 01.2023
- Led a 704-person team across 24 locations, which resulted in a 17% faster training completion rate by developing innovative programs that specifically addressed training delays, thereby enhancing overall efficiency.
- Managed a $58.8M contract for critical infrastructure, ensuring 24/7 operational continuity in a high-stakes environment by optimizing resource allocation, which ultimately provided 100% uptime for operations and minimized disruptions.
- Developed strategic plans to enhance efficiency and effectiveness of training missions and initiatives.
Operations Manager & Executive Lead
United States Space Force
01.2022 - 01.2022
- Led a 116-person team along with 398 contractors, managing assets valued between $29M and $58.9M across 13,000 square miles, which resulted in achieving 100% uptime in remote operations.
- Orchestrated cross-organizational efforts with international NATO partners, ensuring seamless collaboration in an austere environment, which was critical in supporting joint missions effectively.
- Deployed advanced communication technology, which quadrupled bandwidth capacity and earned an organizational excellence award, demonstrating a significant improvement in operational capabilities.
Senior Operations Director
U.S. Air Force
01.2019 - 01.2022
- Led a team of 44 professionals and 114 team members, overseeing a $15M project to deliver essential operational infrastructure, which ensured continuity for 6 major units and supported 38,000 safe operations.
- Resolved a design flaw in the $15M project while advising 5 senior executives, which not only corrected the issue but also earned recognition as the 2019 Manager of the Year
- Directed a $4M technology initiative, which developed necessary procedures for testing and implementation, enabling rapid operational enhancements to meet emerging technical needs.
Operations Manager
U.S. Air Force
01.2020 - 01.2020
- Led a 92-member coalition team, which successfully supported 44,312 mission-critical operations during global crises, ensuring that operations continued despite disruptions.
- Built and nurtured a multinational coalition with partners from both Middle Eastern and Western nations, which fostered collaboration in a high-threat environment, ultimately supporting seamless joint operations.
- Resolved multinational operational conflicts effectively, which enhanced real-time threat surveillance and ensured the safety of all personnel involved.
Operations Training Manager
U.S. Air Force
01.2018 - 2018
- Led a team of 56 professionals, managing $16.2M in equipment to train personnel, which ensured that our team was always ready for operations at a high-volume hub.
- Modernized coordination with international partners across Europe, which significantly reduced 3.5K communications and streamlined our processes, ultimately cutting coordination time by 71%.
- Spearheaded process improvements, addressing coordination shortfalls, which resulted in a more efficient workflow and better collaboration with our partners.
- Developed and implemented comprehensive training programs for operational readiness and compliance.
- Facilitated workshops to enhance team performance and knowledge retention across diverse units.
Operations Manager
U.S. Air Force
01.2015 - 01.2017
- Led a 5-member team, managing $16.2M in equipment, which ensured seamless support for 55,000 annual operations.
- Coordinated with the Secret Service for four presidential support summits across Europe, which helped maintain the safety and security of the President during high-stakes events.
Air Traffic Control Watch Supervisor
U.S. Air Force
01.2010 - 01.2014
- Supervised air traffic control operations, leading a team of 10 controllers and managing $5M in equipment, which ensured operational safety in a dynamic environment.
- Led cross-organizational efforts while deployed in Kuwait, coordinating with multinational teams and overseeing 8 controllers along with $3M in equipment, resulting in zero safety incidents despite the high-pressure situation.
Education
MBA - Strategic Management
Trident University
Chandler, AZBachelor of Science - Leadership
Trident University
Chandler, AZAssociate of Science - Aviation Science
Community College of The Air Force
Montgomery, ALSkills
- Effective strategic planning
- Team leadership
- Operational efficiency management
- Project management
- Team building
- Strategies and goals
- Agile/Scrum
- Verbal and written communication
- MS Project
- Excel
- Strategic decision-making
- Strengthening interpersonal relationships
Certification
Project Management Professional (PMP) - Project Management Institute, Active
AWARDS
Enterprise-Level Leadership Award for Operational Impact (2024): Organizational Excellence Award (2022): Honored for innovative technology deployment, quadrupling operational capacity., Enterprise-Level Senior Leader of the Year (2020) & Manager of the Year (2019): Acknowledged for strategic guidance and enterprise-level leadership in managing critical projects, selected from a major command., Executive Recognition for High-Profile Coordination (2022): Received for coordinating a high-profile executive visit with flawless execution., Meritorious Service Recognition: Honored for sustained superior performance in leadership roles., Enterprise-Level Operational Excellence in Training Award (2018): Recognized for process optimization and training leadership, awarded at a major command level., Enterprise-Level Air Traffic Control Watch Supervisor of the Year (2017): Awarded for outstanding leadership in managing high-volume operations, selected from a major command.
PROFESSIONAL DEVELOPMENT
- Joint Professional Military Education (JPME) Phases 1 & 2, JPME for Senior Enlisted (Top Graduate), Air Force Senior Noncommissioned Officer Academy (Top Graduate), Noncommissioned Officer (NCO) Academy (Top Graduate), Airman Leadership School
- Advanced leadership training in strategic planning, team management, and operational excellence.
- Cornell University Leadership Program 2021
Timeline
Director, Operations Management
U.S. Air Force, Headquarters, Air Education & Training Command
01.2024 - Current
Senior Program Manager & Operations Director
U.S. Air Force, Headquarters, Air Education & Training Command
01.2023 - 01.2023
Operations Manager & Executive Lead
United States Space Force
01.2022 - 01.2022
Operations Manager
U.S. Air Force
01.2020 - 01.2020
Senior Operations Director
U.S. Air Force
01.2019 - 01.2022
Operations Training Manager
U.S. Air Force
01.2018 - 2018
Operations Manager
U.S. Air Force
01.2015 - 01.2017
Air Traffic Control Watch Supervisor
U.S. Air Force
01.2010 - 01.2014
MBA - Strategic Management
Trident University
Bachelor of Science - Leadership
Trident University
Associate of Science - Aviation Science
Community College of The Air Force