Kyle Marsh
Gaines
Summary
Proven track record in optimizing inventory management and enhancing customer loyalty through effective communication. Adept at fostering teamwork and maintaining cleanliness standards, contributing to a positive and efficient work environment.
Overview
6
6
years of professional experience
Work History
Lead Barista
Biggby
06.2020 - Current
- Trained and mentored new baristas on coffee preparation and customer service standards.
- Oversaw daily operations, ensuring high-quality beverage preparation and timely service.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Maintained cleanliness and organization of workstations in compliance with health regulations.
- Developed relationships with regular customers, enhancing customer loyalty and satisfaction.
- Assisted in creating seasonal drink menus, contributing to increased sales during promotional periods.
- Monitored employee performance, providing feedback to improve team efficiency and service quality.
- Resolved customer complaints promptly, ensuring positive experiences and repeat business.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
Pharmacy Clerk
Henry Ford Hospital
06.2023 - 12.2024
- Processed medication orders efficiently to support pharmacy operations.
- Assisted pharmacists in inventory management and stock organization.
- Maintained cleanliness and compliance within pharmacy workspace.
- Communicated effectively with patients regarding prescription details.
- Ensured timely restocking of pharmaceutical supplies to avoid shortages.
- Collaborated with healthcare professionals to enhance patient service delivery.
- Verified prescription information prior to entry in pharmacy computer system.
- Stocked shelves with medications and other pharmacy items for consistent availability.
Kitchen Staff Member
The Agitated Grape
01.2021 - 11.2021
- Prepared ingredients and assembled menu items to maintain high food quality standards.
- Operated kitchen equipment safely and efficiently, ensuring compliance with health regulations.
- Maintained cleanliness and organization of workstations to optimize workflow during peak hours.
- Assisted in inventory management by tracking supplies and reporting shortages proactively.
- Collaborated with team members to deliver timely service during busy shifts, enhancing customer satisfaction.
Education
High School Diploma -
Swartz Creek High School
Swartz Creek, MISkills
- Cleanliness standards
- Order taking
- Adaptability to change
- Espresso preparation
- Answering customer questions
- Stocking shelves
- Patient confidentiality
- Verifying orders
- Inventory counting
- Medication labels
- Order fulfillment
- Receiving incoming supplies
- Stock management
- Medication dispensing
Timeline
Pharmacy Clerk
Henry Ford Hospital
06.2023 - 12.2024
Kitchen Staff Member
The Agitated Grape
01.2021 - 11.2021
Lead Barista
Biggby
06.2020 - Current
High School Diploma -
Swartz Creek High School