Summary
Overview
Work History
Education
Skills
Timeline
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Kyle Maxwell

Nottingham,MD

Summary

Driven professional with a proven track record at P.F. Chang's Bistro, enhancing customer satisfaction and streamlining operations. Skilled in laboratory techniques and teamwork, demonstrated through improved efficiency and quality control. Achieved increased repeat customer rates and maintained high standards in fast-paced environments. Reliable individual with skills and experience as Laboratory Technician. Smart and committed to job well done and offering exceptional drive.

Overview

2
2
years of professional experience

Work History

Hospitality Team Member

P.F. Chang's Bistro
05.2023 - Current
  • Worked closely with the kitchen team to ensure prompt delivery of food orders during busy periods in the restaurant area.
  • Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
  • Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.
  • Conducted regular inventory checks for supplies to prevent stock shortages that could affect daily operations negatively.
  • Provided support to other team members during peak periods, ensuring seamless guest experiences and overall operational efficiency.
  • Improved overall efficiency by streamlining front desk operations and completing tasks in a timely manner.
  • Increased repeat customer rates with personalized guest interactions and attentive service.

Expeditor

P.F. Chang's Bistro
05.2023 - Current
  • Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
  • Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Improved delivery times by closely monitoring and prioritizing urgent orders.
  • Maintained open lines of communication between internal departments to facilitate smooth handoffs throughout each stage of the order lifecycle.
  • Enhanced communication between departments to ensure seamless order management and fulfillment.
  • Addressed supply problems and developed creative solutions to prevent delays.
  • Boosted customer satisfaction by resolving issues promptly and providing regular updates on order status.
  • Streamlined order processing by implementing efficient scheduling and tracking systems.

Lab Technician

Real Diagnostics
09.2022 - 01.2023
  • Maintained documentation on tests performed in lab.
  • Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
  • Maintained safe, tidy and organized laboratory environment for accurate test results.
  • Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
  • Inspected laboratory equipment to maintain good working condition for optimal results.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Adhered to laboratory safety procedures to maintain compliance with quality control standards.

Education

Bachelor of Science - Chemistry

Stevenson University
Owings Mills, MD
05.2026

High School Diploma -

Eastern Tech Highschool
Essex, MD
05.2022

Skills

Strong teamwork

Chemical Handling

Laboratory techniques

Data Analysis

Reliability and punctuality

Initiative and Self-Motivation

Quality Control

Attention to Detail

Positive Attitude

Sample Preparation

Quality control monitoring

Laboratory safety protocols

Timeline

Hospitality Team Member

P.F. Chang's Bistro
05.2023 - Current

Expeditor

P.F. Chang's Bistro
05.2023 - Current

Lab Technician

Real Diagnostics
09.2022 - 01.2023

Bachelor of Science - Chemistry

Stevenson University

High School Diploma -

Eastern Tech Highschool

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Kyle Maxwell