Kyle McCloud
West Point,United States
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Closer Hearing Aid Specialist
Miracle Ear
09.2022 - Current
- Closed deals by building strong rapport with clients and addressing their needs.
- Exceeded sales targets through effective negotiation and persuasive communication skills.
- Managed a pipeline of prospects, maintaining consistent follow-ups to ensure timely closings.
- Collaborated with the sales team to identify potential opportunities for upselling and crossselling.
- Maintained high levels of customer satisfaction by addressing concerns promptly and professionally throughout the closing process.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Sales Lead
CMA Ford
05.2020 - 09.2022
- Identified partnership opportunities and established favorable business connections.
- Created documents to display financial reports and data using Vinsolutions, Route One, and Virginia DMV.
- Analyzed financial statements against forecasts to prepare high-level variance analysis.
- Developed corporate investment strategies to drive growth and security.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Drafted, finalized and submitted paperwork to complete sales.
- Exceeded quarterly sales goals by 45%.
- Prospected continuously for new potential customers and maintained robust conversion rate.
- Drove team revenue totals by bringing in top sales numbers.
- Processed employee claims involving performance issues and harassment.
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
- Increased sales and customer satisfaction through personalized servicing.
Finance Manager/Sales Manager/Marketing Manager
Auto Haus
08.2017 - 05.2020
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Created organizational structures to improve accounting and finance functions.
- Managed regular finance tracking for numerous branch offices and headquarters expenses.
- Drove revenue stream development through strategic collaboration and partnerships.
- Developed corporate investment strategies to drive growth and security.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Spearheaded expansion strategies to increase business market share.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Interpreted sales and pricing policies to departmental personnel and customers.
Cars Salesman
Ford
11.2014 - 07.2017
- Promoted and up-sold products and services to meet needs of customers.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Exceeded quarterly sales goals by 50%.
Education
Associate of Arts - General Studies
Rappahannock Community College
Certificate - Accounting And Finance
DKP Finance/Busuness School
02.2022
High School Diploma -
Penn Foster Career School
07.2009
Skills
- Data Collection
- Target Achievement
- Objection handling
- File Management
- Relationship Management
Certification
- Certified CPR: 2023
Timeline
Closer Hearing Aid Specialist
Miracle Ear
09.2022 - Current
Sales Lead
CMA Ford
05.2020 - 09.2022
Finance Manager/Sales Manager/Marketing Manager
Auto Haus
08.2017 - 05.2020
Cars Salesman
Ford
11.2014 - 07.2017
Certificate - Accounting And Finance
DKP Finance/Busuness School
High School Diploma -
Penn Foster Career School
- Certified CPR: 2023
Associate of Arts - General Studies
Rappahannock Community College
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