Kyle McKinney
Lehigh Acres,Florida
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
35
35
years of professional experience
Work History
Receptionist
The Club At Renaissance
02.2020 - Current
- Enhanced customer satisfaction by providing efficient and professional front desk services..
- Developed strong working relationships with team members, fostering a positive work environment.
- Collaborated with other departments to ensure smooth inter-departmental communication and coordination of guest needs.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Sorted and delivered mail and packages upon arrival to correct staff members and departments.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Elementary Teacher, Grade 2
Fort Myers Christian School
08.1989 - 06.1999
- Promoted a positive classroom environment by establishing clear expectations and fostering strong communication between students, parents, and staff members.
- Increased overall student achievement by utilizing differentiated instructional methods tailored to individual learning styles.
- Evaluated student progress regularly through formative assessments, adjusting teaching strategies as needed for improved outcomes.
- Supported special education inclusion efforts by adapting lessons and working closely with specialists to meet individual student needs.
- Fostered critical thinking skills in students through inquiry-based instruction methods that challenged them to analyze complex ideas.
- Communicated student progress, academic difficulties, or behavioral concerns to parents, guardians and administration using tact and professionalism to improve student academic performance.
- Worked one-on-one with students to determine strengths, weaknesses, and learning patterns.
- Developed and implemented discipline strategies to maintain classroom order.
- Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
- Fostered student curiosity and interest in learning through hands-on activities and field trips.
- Provided regular feedback to students on progress and assigned grades based on performance.
- Attended students' concerts, sporting events and performances to offer support and encourage extracurricular activities.
- Kept classroom clean, organized, and safe for students and visitors.
Education
Bachelor of Arts - Elementary Education
Southeastern University
Lakeland, FL05.1989
Skills
- File Management
- Office Organization
- Guest Relations
- Mail distribution
- Skilled in Jonas/Northstar
- Office supplies inventory management
- Appointment Scheduling
- Time Management
- Oral and writing communication
- Sensitive information handling
- Multi-Line Telephone Systems
- Telephone Etiquette
- Records Management
- Calendar Management
- Data Entry
- Greeting and Seating Clients
- Problem-solving abilities
- Punctual and Reliable
- Billing and Invoicing
- Customer Complaint Resolution
- Courteous and Professional
Timeline
Receptionist
The Club At Renaissance
02.2020 - Current
Elementary Teacher, Grade 2
Fort Myers Christian School
08.1989 - 06.1999
Bachelor of Arts - Elementary Education
Southeastern University
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