Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyle McManus

Westminster,CO

Summary

Results-driven General Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability, ensuring effective team collaboration and customer satisfaction. Committed to driving business growth through innovative strategies and exemplary leadership qualities.

Overview

8
8
years of professional experience

Work History

General Manager

Cava Grill
Westminster, CO
01.2020 - 07.2024
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
  • Developed marketing strategies designed to increase brand awareness within target markets.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Conducted regular meetings with senior management team to review progress against established objectives.

Supervisor

Costco
Yorba Linda, CA
06.2018 - 12.2019
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.
  • Identified opportunities for process improvements, leading to cost reductions and increased productivity.

Server

Tio Chaves
Yorba Linda, CO
11.2016 - 01.2018
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Greeted guests and provided menus.

Education

Associate of Science - Kinesiology

Santiago Canyon College
Orange, CA
06-2019

Skills

  • Operations Oversight
  • Service Quality Improvement
  • Quality Management
  • Customer Relationship Management
  • Loss Prevention
  • P&L Management
  • Verbal and written communication
  • Customer Relations
  • Risk Management

Timeline

General Manager

Cava Grill
01.2020 - 07.2024

Supervisor

Costco
06.2018 - 12.2019

Server

Tio Chaves
11.2016 - 01.2018

Associate of Science - Kinesiology

Santiago Canyon College

Similar Profiles

CREATE PROFILE
Kyle McManus