Kyle Miller
Muncie,IN
Summary
Motivated with desire to take on new challenges and opportunities. Strong worth ethic, with adaptability and social skills. Proficient at working effectively and quickly learning new skills in the moments needed.
Overview
6
6
years of professional experience
Work History
Assistant to Director of Seasonal Color
Wasson Nursery
Muncie, IN
01.2023 - 12.2023
- Inspected landscape sites to determine work required and estimated timeframes for completion.
- Reviewed contracts and project requirements to determine service, equipment and personnel needs.
- Maintained communication with customers throughout project lifecycle.
- Resolved conflicts between workers or clientele in a professional manner.
- Responsible to gather materials needed for jobs from multiple locations.
- Completed daily timesheets for team and submitted to managers.
- Performed basic maintenance on tools and equipment.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Organized clean-up activities at job sites after completion of projects.
Garden Center Team Lead
Wasson Nursery
Muncie, IN
05.2021 - 01.2023
- Performed daily opening and closing procedures for the register area.
- Trained new cashiers on proper use of registers and store policies.
- Assisted cashiers with resolving customer complaints and inquiries.
- Conducted inventory audits to ensure accuracy of product levels in the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Processed refunds and exchanges according to company policy.
- Learned roles of other departments to provide coverage and keep store operational.
Host/ Food Runner
Houlihan's Restaurant
Noblesville, IN
06.2018 - 12.2020
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Answered questions regarding the menu, restaurant services, and special promotions.
- Provided excellent customer service by anticipating customer needs.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Provided customers with accurate wait times and monitored waiting list.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Ensured compliance with health and safety regulations within the restaurant.
- Served as point-of-contact for resolving guest complaints or special requests.
- Performed light administrative duties such as filing documents and taking messages.
Education
High School Diploma -
Pendleton Heights High School
Pendleton, IN05-2020
Skills
- Scheduling Coordination
- Performance Improvement
- Team Training
- Task Prioritization
- Organizational Skills
- Professionalism
- Reliability
- Adaptability
References
References available upon request.
Timeline
Assistant to Director of Seasonal Color
Wasson Nursery
01.2023 - 12.2023
Garden Center Team Lead
Wasson Nursery
05.2021 - 01.2023
Host/ Food Runner
Houlihan's Restaurant
06.2018 - 12.2020
High School Diploma -
Pendleton Heights High School
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