To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Store Associate/Cashier
Ace Hardware
05.2024 - 06.2024
Assist customers in finding the products they need
Assemble grills, lawn mowers and other appliances
Unload trucks and stock shelves.
Greeted customers, helped locate merchandise, and suggested suitable options.
Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Security Officer
Allied Universal
04.2022 - 04.2024
Watch security cameras and perform interior and exterior patrols
Maintain inventory for badges and keys for company vehicles, ensuring that the proper paperwork for both are filled out properly
Complete company required safety topics/quizzes.
Conducted regular patrols of key areas to spot and control security concerns.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Picker/Packer
CDW
02.2017 - 02.2022
In this role, I did an incredible variety of tasks
First and foremost, pick and pack orders to be transferred over to installs, configured and then sent out to the customers
Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
Contributed to warehouse efficiency by collaborating with teammates on load planning, space optimization, and material handling procedures.
In this role I also acquired my license for the walking rider and the standing forklift
I also mastered the warehouse software responsible for keeping the correct inventory counts, partook in a project that helped and served the United States Government Census Bureau
This project required great skill and accuracy and I excelled in both regards.
Cell Leader
Nsg/Pilkington
01.2016 - 11.2016
Started out on the Honda windshield assembly line
Was trained on and operated machines that stuck the components onto the glass
Moved to a quality inspecting role then returned to the line after getting promoted
Was in charge of ensure the line had the proper components, glass to run, keeping track of defective pieces and ensuring that shipping order was completed with quality products
Gained tons of knowledge from the supervisor on warehouse operations and logistics.
Collaborated with management or subordinates to resolve worker problems, complaints or grievances.
Maintained regular communication within departments to plan and execute production goals.
Read and analyzed charts, work orders and production schedules to determine production requirements and evaluate current production estimates and outputs.
Temporary Employee
Malone Staffing Solutions
08.2015 - 01.2016
Worked as a temp and gained experience at a couple of wood plants.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Customer Service Representative
Speedway, LLC.
02.2015 - 08.2015
Same as previous Speedway stint.
Picker/Packer
Modern Distributors
06.2014 - 02.2015
Picked orders for customers to be shipped to convenience stores, gas stations, etc.
Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
Customer Service Representative
Speedway, LLC.
12.2011 - 06.2014
Ensured that customers had an optimal experience by making sure the store looked presentable and all product was stocked.
Handled customer inquiries and suggestions courteously and professionally.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Coallator
Warrady & Davis LLP
01.2011 - 04.2011
Assisted during tax season organizing and preparing tax forms to send out to clients.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Grounds Crew
Great Lakes Dragaway
05.2009 - 10.2009
Helped with various tasks around and on the racetrack including renovating a house, resurfacing the track, some landscaping and basic maintenance on the grounds like cutting grass and trimming bushes, trees, etc.
Maintained equipment in optimal condition by performing regular cleaning and maintenance tasks.
Demonstrated flexibility in daily responsibilities by adapting to changing weather conditions or emergent project needs.
Promoted teamwork among crew members through clear communication and cooperation during project execution.
Improved safety on the grounds by promptly removing debris and maintaining walkways.
Increased efficiency in daily tasks by utilizing proper tools and techniques for each job assignment.
Education
None - Criminal Justice
College of Lake County
Grayslake, IL
01.2011
Diploma - General
Westosha Central High School
Paddock Lake, WI
01.2009
Skills
Microsoft Office
Excel
Security
Order entry
Leadership
Customer service
Windows
Typing
Sales
Supervising experience
Warehouse experience
Logistics
Picking & packing
Packaging
Assembly
Cash handling
Quality control
Communication skills
Machining
Plastics injection molding
Van Driver
Customer Service
Cash Handling Accuracy
Attention to Detail Focus
Organization
Problem-solving acumen
Team Collaboration
Inventory Control
Store Cleanliness Maintenance
Flexible Schedule Adaptability
Time management mastery
Patience and empathy demonstration
Product display
Team Collaboration Aptitude
Accomplishments
Promoted to line supervisor after only 4 months at NSG for exceptional performance.
Trained and mentored 5 temporary employees at CDW that ended up getting hired on full time.
Supervised team of 11 staff members.
Achieved getting a large project done quicker through effectively helping with doing more tasks than I was assigned to do.
Certification
Google Cybersecurity Certificate, 05/01/24, Present, A layout of the basics of cybersecurity that provided some workshops for practice in Linux, SQL and
Python.