Kyle Monk
Wichita,KS
Summary
Results-driven Production Manager known for high productivity and efficient task completion. Specialize in lean manufacturing techniques, Six sigma principles, supply chain optimization, and process improvement strategies. Excel in leadership, communication, and problem-solving, ensuring seamless production flow and team cohesion.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Production Manager
Spirit AeroSystems
Wichita, Kansas
08.2025 - Current
- Led production teams in machining, assembly, and automated manufacturing, emphasizing safety and quality.
- Oversaw automated fastening systems, multi-panel automation cells, and Brotje Gemcor Drivmatic fastening systems to ensure quality and efficiency.
- Drove operational performance through continuous improvement initiatives in machine-driven environments, enhancing overall production capabilities.
- Collaborated with engineering, planning, operations support, safety, continuous improvement, and supply chain teams to resolve production challenges and enhance efficiency.
- Championed lean manufacturing principles and utilized six sigma fundamentals to optimize processes and engage workforce.
- Supported new program introductions, automation projects, and production ramp activities.
- Fostered culture of accountability, safety, and quality among team members, promoting trust, innovation, and collaboration.
Production Customer Service Representative
Spirit AeroSystems
Wichita, Kansas
01.2022 - 08.2025
- Represented company to OEM production customers by providing product-related answers and clarifications on orders.
- Processed phone orders and managed web-based order systems effectively.
- Coordinated with management on customer credits, returns, and quality assurance complaints to enhance customer satisfaction.
- Collaborated with shipping department on lost shipment traces, ensuring timely resolutions for affected customers.
- Streamlined expedited order processing for POA and AOG part requests by working closely with supply chain management for 737 and 767 programs.
- Managed third-party processing and cut-to-size programs while mentoring multiple new hires.
- Coordinated internal functions across contract administration, purchasing, engineering, quality assurance, traffic, and warehousing.
- Oversaw fabrication orders for defense projects involving major clients like Northrop Grumman and Sikorsky.
Material support technician
Spirit AeroSystems
Wichita, KS
01.2022 - 10.2022
- Perform all tasks involved in receiving, location, issue, kit, preparation and movement of materials (raw materials, tools/tooling, parts, drawings, equipment/support equipment supplies, surplus property and hazardous materials to facilitate the production process or other support functions including Inventory Record Accuracy.
- Utilized equipment to protect parts and structures while loading and unloading air cargo.
- Performed activities using power and hand tools, checked hardware and tools for damage, routed broken or obsolete items to proper authority, and verified quality and count of incoming hardware.
- Effectively communicate with management staff, other support functions, other employees, vendors and outside shipping personnel.
Plant Supervisor
Valence Surface Technologies
Wichita, Ks
11.2021 - 01.2022
- Oversaw daily manufacturing operations to meet production goals safely, efficiently, and in compliance with company standards.
- Prioritized and managed workflow to ensure timely processing of work and adherence to production deadlines. Supervise team members by clearly communicating job duties, performance expectations, and accountability standards.
- Monitored and documented employee performance, attendance, and productivity, ensuring alignment with quality standards.
- Monitor and document employee performance, attendance, productivity, and quality of work.
- Ensure the accuracy and quality of all output produced within the department.
- Promote and maintain a safe work environment, promptly reporting any safety concerns to the Health and Safety team.
- Oversee the maintenance and functionality of equipment, ensuring all tools and machinery are in good working order.
- Provided leadership by instructing, motivating, and guiding employees; initiated merit increases or disciplinary actions as necessary. Maintain high standards of cleanliness and organization (housekeeping) in all work areas.
- Supported team operations by completing assigned tasks.
Warehouse Clerk
Textron Aviation
Wichita, Kansas
10.2018 - 11.2021
- Oversaw personnel and managed order flow in receiving functions, maintaining operational efficiency through quality assurance.
- Monitored completion of receiving tasks, minimizing backlog and supporting enhanced operational performance.
- Logged receipts of incoming packages, verifying accuracy of part numbers and counts.
- Unpacked received items, confirming alignment with accompanying paperwork and packing sheet descriptions.
- Coordinated inventory issue notifications with supervisors and departments, ensuring adherence to compliance procedures.
- Completed necessary paperwork for shipments, including motor freight and air bills, ensuring timely delivery schedules.
- Determined shipping methods based on cost-effectiveness and destination requirements.
- Collaborated with management to establish comprehensive files on crate sizes for various cargo items.
Customer Service Representative
Cox Communications
Wichita, KS
08.2017 - 10.2018
- Recognized with multiple awards for exceptional customer service and problem resolution.
- Maintained outstanding performance metrics while receiving exceptional customer feedback, contributing to overall customer satisfaction during tenure with Cox.
- Volunteered for hybrid program that integrated business and residential customer support to enhance service delivery.
- Negotiated service contracts with commercial and residential clients, ensuring alignment with customer needs.
- Achieved top salesman status in division for three consecutive months.
Assistant Manager
QuikTrip
Wichita, Ks
03.2011 - 10.2016
- Supported store manager in overseeing daily operations, including customer service and inventory management.
- Monitored sales performance, identifying trends and implementing corrective actions to address shortfalls.
- Resolved customer complaints and inquiries effectively, enhancing customer satisfaction.
- Enforced employee compliance with company policies to maintain operational standards.
- Trained new employees on operational procedures and safety protocols.
- Assisted with supply ordering and managed inventory levels effectively.
- Maintained a clean and organized work environment to enhance efficiency.
- Processed payments and executed cash transactions accurately.
Education
BBA - Business Management
Wichita State University
Wichita05-2018
Associate of Arts - General Studies
Cowley County Community College
Mulvane05-2012
High School Diploma -
Derby Highschool
Derby, KS05-2007
Skills
- Automated manufacturing
- Lean manufacturing
- Process optimization
- Continuous improvement
- Quality assurance and control
- Safety compliance
- Production scheduling
- Inventory management
- Supply chain coordination
- Operations management
- Workflow optimization
- Cost control
- Team leadership
- Problem solving
- Materials management
Certification
- Certificate of completion - The Theory of Constraints
- Yellow Belt - Six Sigma
Timeline
Production Manager
Spirit AeroSystems
08.2025 - Current
Production Customer Service Representative
Spirit AeroSystems
01.2022 - 08.2025
Material support technician
Spirit AeroSystems
01.2022 - 10.2022
Plant Supervisor
Valence Surface Technologies
11.2021 - 01.2022
Warehouse Clerk
Textron Aviation
10.2018 - 11.2021
Customer Service Representative
Cox Communications
08.2017 - 10.2018
Assistant Manager
QuikTrip
03.2011 - 10.2016
BBA - Business Management
Wichita State University
Associate of Arts - General Studies
Cowley County Community College
High School Diploma -
Derby Highschool