Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyle Moran

Piedmont

Summary

With a proven track record at USHEALTH Group, I excel in sales coaching and building lasting client relationships, driving business growth. My strategic approach has consistently surpassed sales targets, leveraging negotiation expertise and motivational skills to foster high-performing teams and enhance operational efficiency. more importantly then just Sales, I am also a results-driven leader with strong background in team collaboration and achieving objectives. Adept at strategic planning, problem-solving, and decision-making to drive organizational success. Known for adaptability and reliability, excelling in dynamic environments. Skilled in communication, conflict resolution, and project management.

Lastly, sales is what I'm good at. It doesn't matter, small ticket sales, or big ticket sales. At the end of the day it's just people and People are my expertise. I pride myself on my street smarts an the ability to read others. Let's just say I'm open to a lot of opportunities, not just sales.

Overview

20
20
years of professional experience

Work History

Senior Sales Manager

USHEALTH Group
01.2017 - Current
  • Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
  • Collaborated closely with marketing teams to develop targeted campaigns that drove significant increases in qualified leads and overall sales performance.
  • Mentored junior sales professionals in advanced selling techniques, resulting in accelerated career progression and enhanced contributions to overall team success.
  • Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.
  • Improved customer retention rates by delivering exceptional after-sales support and fostering long-term relationships with key accounts.
  • Cultivated a culture of accountability within the sales team by setting clear objectives, providing regular feedback, and recognizing exceptional performance.
  • Developed a high-performing sales team through targeted recruitment, comprehensive training, and ongoing mentorship.
  • Connected with prospects through trade shows, cold calling and local-area networking.
  • Established a robust CRM system that allowed for accurate tracking of customer interactions, leading to more informed decision-making throughout the entire sales process.
  • Championed the adoption of new sales tools and technologies to modernize operations, improve efficiency, and enhance overall team performance.
  • Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Infantry Team Leader

United States Army National Guard
08.2010 - 06.2018
  • Led infantry team to successfully complete missions by providing clear instructions and efficient communication.
  • Utilized tactical expertise to make critical decisions under pressure, leading to successful outcomes in high-stress situations.
  • Improved morale within the team by addressing concerns promptly and offering constructive feedback.
  • Led fire team during infantry dismounted battle drills and situational training exercises.
  • Provided mentorship to junior team members, fostering growth in their military careers.
  • Increased team efficiency with regular training sessions and performance evaluations.
  • Conducted after-action reviews upon mission completion, identifying areas for improvement and applying lessons learned in future operations.
  • Maintained high levels of discipline within the unit, enforcing military standards and regulations.
  • Patrolled designated coverage areas and evaluated terrain for defensive use.
  • Established secure perimeters around mission sites, ensuring the safety of all personnel involved.
  • Provided situational reports to chain of command, maintaining transparency and enabling effective decision-making at higher levels.
  • Developed contingency plans for unforeseen circumstances, allowing for quick adaptation during evolving missions.
  • Trained in use of tear gas, passive ordnance, and explosives.
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.

Sales Manager /Maintenance Technician

Emerald Lawns
01.2015 - 01.2017
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
  • Attended industry events and conventions to expain sales opportunities.
  • Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
  • Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
  • Secured lucrative contracts with major accounts, leveraging strong negotiation skills and deep industry knowledge.

Wait Staff Member

Victory Cruise Casino
08.2013 - 11.2014
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
  • Assisted in training new waitstaff members, fostering a team-oriented work environment.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
  • Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.

Dishwasher Supervisor

Thai Thai III Sushi Bar and Restaurant
02.2011 - 02.2014
  • Minimized breakage costs by instructing staff on proper handling of delicate glassware and dishware items.
  • Supervised and trained new dishwashing staff, promoting adherence to kitchen policies and procedures.
  • Implemented energy-saving measures, reducing overall utility expenses for the establishment.
  • Promoted teamwork among all kitchen personnel, resolving conflicts professionally when they arose.
  • Managed dishwasher schedule to ensure adequate coverage during peak service hours.
  • Maintained a clean and sanitary work environment, ensuring compliance with health department regulations.
  • Monitored equipment functionality, scheduling repairs as needed to avoid interruptions in service.

Sales Representative

Vortex Debt Group
02.2010 - 08.2010
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.

Dish Washer /Sous Chef

Rusty's Seafood and Oyster Bar
03.2007 - 03.2010
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Food Runner

Florida Seafood
06.2005 - 02.2007
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
  • Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
  • Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
  • Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.

Land Surveyor Technician

Island Surveying
06.2005 - 02.2007
  • Set up precise measurement and control equipment.
  • Boosted productivity levels within the team by maintaining organized records of calibrations, repairs, and maintenance performed on survey equipment.
  • Streamlined communication between surveyors and engineers through the use of clear and concise field notes.
  • Maintained high safety standards in daily operations by adhering to company guidelines and industry best practices.
  • Contributed to successful project outcomes by performing construction staking for various infrastructure improvements.
  • Enhanced team collaboration by assisting in the preparation of survey reports, maps, and drawings.
  • Ensured timely completion of projects by coordinating with crew members to prioritize tasks effectively.
  • Promoted a culture focused on continuous improvement by staying current on industry trends and advancements in surveying technology.

Education

High School Diploma -

Merritt Island High School
Merritt Island, FL
05-2005

Skills

  • Sales coaching
  • Negotiation expertise
  • Rapport and relationship building
  • Pipeline management
  • Personnel management
  • Business growth and retention
  • Training and development
  • Sell anything sales techniques
  • Sales closing techniques
  • Teamwork and loyalty
  • Motivational skills
  • Systems and software expertise

Timeline

Senior Sales Manager

USHEALTH Group
01.2017 - Current

Sales Manager /Maintenance Technician

Emerald Lawns
01.2015 - 01.2017

Wait Staff Member

Victory Cruise Casino
08.2013 - 11.2014

Dishwasher Supervisor

Thai Thai III Sushi Bar and Restaurant
02.2011 - 02.2014

Infantry Team Leader

United States Army National Guard
08.2010 - 06.2018

Sales Representative

Vortex Debt Group
02.2010 - 08.2010

Dish Washer /Sous Chef

Rusty's Seafood and Oyster Bar
03.2007 - 03.2010

Food Runner

Florida Seafood
06.2005 - 02.2007

Land Surveyor Technician

Island Surveying
06.2005 - 02.2007

High School Diploma -

Merritt Island High School

Similar Profiles

CREATE PROFILE
Kyle Moran