Kyle Morgan
Platte City,Missouri
Summary
Accomplished Technician with a proven track record at DH Pace, where I enhanced customer satisfaction through expert troubleshooting and efficient repair solutions. Skilled in both customer service and technical diagnostics, I significantly reduced equipment breakdowns by developing preventive maintenance schedules. My attention to detail and commitment to safety protocols ensured a secure working environment. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Technician
DH Pace
06.2014 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Contributed to the development of preventive maintenance schedules, leading to a decrease in unexpected breakdowns.
Various Roles and Positions
Manko Window Systems
07.2002 - 05.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Wamego High School
Wamego, KS06.2000
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Power Tools and Equipment
- Installation and Repair
- Troubleshooting
- Written/Verbal Communication
- OSHA Compliance
- Safety Equipment
Certification
- OSHA Safety Certification
osha 10 and 30 certification
- Missouri Driver's License
- American Association of Automatic Door Manufacturers
safety certified for all types of automatic doors
Timeline
Technician
DH Pace
06.2014 - Current
Various Roles and Positions
Manko Window Systems
07.2002 - 05.2013
High School Diploma -
Wamego High School
- OSHA Safety Certification
osha 10 and 30 certification
- Missouri Driver's License
- American Association of Automatic Door Manufacturers
safety certified for all types of automatic doors
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