Kyle Mullen
Belmont,CA
Summary
Proven Facilities Coordinator with a track record of enhancing efficiency for BAB Facilities by streamlining communication and optimizing dispatch operations. Excelled in work order management and fostering vendor relationships, demonstrating exceptional multitasking abilities and adaptability. Achieved significant improvements in project delivery and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Facilities Coordinator
BAB Facilities
05.2023 - Current
- Communicate with director of facilities, operations manager, project managers and facility team regarding upcoming projects.
- Create and up keep all data analysis sheets for on-going and completed jobs.
- Serve as main point of contact for all regions of the company.
- Schedule and dispatch all technician to new and on-going jobs.
- Build and maintain relationship with vendors, contractors and clients.
- Assist/Manage payroll.
- Assist accounting during billing period.
Dispatch Coordinator
BiRite
10.2022 - 06.2023
- Developed strong relationships with clients by providing consistent updates on shipment statuses and addressing concerns promptly.
- Streamlined communication between drivers, customers, and management for improved customer satisfaction.
- Collaborated with warehouse staff to prioritize shipments based on urgency and importance.
- Responded to high volume of phone and email requests to provide logistics information.
- Coordinated daily dispatch operations to ensure on-time deliveries and maximize fleet utilization.
- Analyzed data from various sources to identify areas for improvement in dispatch operations and make informed recommendations for changes.
Operations Manager
Harvest Bloom
01.2019 - 12.2021
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Education
High School Diploma -
Hillsdale High School
San Mateo, CA03.2013
Skills
- Work Order Management
- Vendor Coordination
- Task Prioritization
- Multitasking Abilities
- Effective Communication
- Adaptability and Flexibility
- Project Management
Timeline
Facilities Coordinator
BAB Facilities
05.2023 - Current
Dispatch Coordinator
BiRite
10.2022 - 06.2023
Operations Manager
Harvest Bloom
01.2019 - 12.2021
High School Diploma -
Hillsdale High School
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