Overview
Work History
Education
Skills
Timeline
Generic

Kyle Nation

Ardsley,NY

Overview

6
6
years of professional experience

Work History

Online Personal Shopper

Stop & Shop
The Bronx, NY
06.2021 - Current
  • Participated in care coordination conferences and staff meetings to improve skills set.
  • Assisted teammates with daily tasks during peak periods.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Maintained accurate records of orders, returns, exchanges and payments.
  • Developed strategies to increase sales and improve customer experience.
  • Listened to customer needs to identify and recommend best products and services.
  • Tracked inventory levels and replenished stock when necessary.
  • Asked store associates for help locating missing products.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
  • Organized consistent hourly deliveries by smoothly selecting and purchasing items.
  • Processed purchases, returns, and exchanges on behalf of clients, ensuring a seamless shopping experience.
  • Greeted customers and provided excellent customer service.
  • Secured and stored items until customer pickup.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked effectively in team environments to make the workplace more productive.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Completed pickup and shopping orders for customers within local area.
  • Scanned items when pulling from shelves to update system stock information.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.

Package Handler

Fed Ex Ground
Elmsford, NY
02.2019 - 07.2024
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
  • Checked all outgoing shipments to ensure accuracy of contents.
  • Performed preventive maintenance on material handling equipment to ensure operational efficiency.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Placed bracing, straps and other protective devices onto items in transit to prevent damage.
  • Managed inventory levels by tracking incoming and outgoing packages.
  • Scanned and sorted incoming packages by destination and priority, maintaining accuracy.
  • Stacked boxes onto pallets in an efficient manner.
  • Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
  • Maintained accurate inventory records of incoming and outgoing shipments.
  • Used scanners to track parcel information, condition or receipt.
  • Picked products using RF scanner to fill orders.
  • Loaded and unloaded delivery vehicles efficiently, ensuring timely distribution of packages.
  • Assisted with loading and unloading of irregularly shaped or oversized packages manually.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Packed, sealed, and labeled shipments adhering to company standards and protocols.
  • Assisted in the training of new package handlers on proper procedures and safety practices.
  • Participated in regular safety meetings and training sessions.
  • Maintained clean and organized work area, adhering to safety standards.
  • Worked flexible hours, including weekends and holidays, to meet business needs.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Provided assistance to customers with special shipping needs such as oversized items or fragile cargo.
  • Collaborated with team members on tasks such as sorting mail into designated bins.

Education

Vocational Degree, Diploma -

Universal Technical Institute
Houston, TX
09-2018

Some College (No Degree) -

Mercy College
Dobbs Ferry, NY

Skills

  • Customer service expertise
  • Store relations
  • Route planning
  • Customer service
  • Decision-making
  • Product expertise
  • Online order processing
  • Order coordination
  • Prioritizing orders
  • Customer relations
  • Flexible schedule
  • Online ordering
  • Delivery procedures
  • Product knowledge
  • Planning and organization

Timeline

Online Personal Shopper

Stop & Shop
06.2021 - Current

Package Handler

Fed Ex Ground
02.2019 - 07.2024

Vocational Degree, Diploma -

Universal Technical Institute

Some College (No Degree) -

Mercy College

Similar Profiles

CREATE PROFILE
Kyle Nation