Kyle Neely
Los Angeles,CA
Summary
Proactive Cybersecurity Specialist ready to stand between businesses and threat actors. Lifelong student of developments in threat detection and mitigation. Adept at assisting with every stage of cybersecurity management, from preventive measures to disaster mitigation and recovery.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Analyst
The KVN Group
11.2023 - Current
- Oversaw software configurations and updates for 100 systems across 4 departments.
- Conducted security audits and was able to identify and remediate 1,000 plus vulnerabilities monthly.
- Completed vulnerability scans to identify at-risk systems and remediate issues on over 100 systems and devices.
- Provided safety reports and data analysis to building managers to inform security processes and current system health.
IT Help Desk Technician
Georgia Department Of Behavioral Health And Developmental Disabilities
01.2020 - 11.2023
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Performed tests on 15 various systems for functionality, security, and performance of different workstations and devices.
- Used ticketing systems to manage and process support actions and requests.
- Provided Tier 1 IT support to non-technical internal users through desk-side support services to 40 employees.
- Configured hardware, devices, and software to set up workstations for 40 employees at 2 different facilities
Information Officer
Department Of Juvenile Justice (Georgia)
01.2016 - 12.2020
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Translated complex technical issues into digestible language for non-technical users.
- Used ticketing systems to manage and process support actions and requests from 60 plus employee's.
- Explained security measures in simple terminology to help users understand malware and phishing threats.
- Promoted efficiency among departments with prompt resolution of system issues.
- Monitored systems in operation and quickly troubleshot errors.
- Created user accounts and assigned permissions for over 60 Employee's.
- Monitored system performance to identify potential issues on 10 Workstations.
Education
Associate of Science - Business Administration
Middle Georgia State University
Macon, GA05.2006
Skills
- Qualys Cloud Platform
- Qualys CyberSecurity Asset Management
- Developing security plans
- Vulnerability Assessment
- Incident Response
- Critical Thinking Skills
- Security Needs Assessment
- NIST Cybersecurity Framework
Certification
- Qualys Cloud VDMR Certified, Qualys
- Qualys CyberSecurity Asset Management Certified, Qualys
Timeline
Security Analyst
The KVN Group
11.2023 - Current
IT Help Desk Technician
Georgia Department Of Behavioral Health And Developmental Disabilities
01.2020 - 11.2023
Information Officer
Department Of Juvenile Justice (Georgia)
01.2016 - 12.2020
Associate of Science - Business Administration
Middle Georgia State University
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