Store Team Member
Five Below
09.2023 - Current
- Organized and recovered shelves, put away returns and cleaned spills and messes to maintain high standards throughout sales floor.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
- Developed strong rapport with customers and created positive impression of business.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Monitored customers for signs of security concerns and escalated issues to management.
