Kyle O'Hearn
Malvern,Pennsylvania
Summary
Effective Benefits Manager with proven history in optimizing employee benefit programs and ensuring compliance with regulatory standards. Successfully enhanced employee satisfaction by implementing innovative wellness initiatives. Demonstrated expertise in strategic planning and effective communication.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Benefits Manager
JP Mascaro & Sons
01.2023 - 08.2024
- Managed FMLA administration, coordinating leave requests and tracking time off for compliance purposes.
- Audited benefit programs and agreements to optimize service delivery.
- Educated staff on the value of their benefits package through training sessions and informational materials.
- Conducted regular audits of benefit plans to identify discrepancies and maintain accuracy in records.
- Coordinated disability claims management, working closely with insurance providers to facilitate prompt resolutions for affected employees.
- Educated new hires about different benefit plans.
- Assisted employees with resolving complex benefit-related issues, providing timely support and guidance.
- Managed relationships with external vendors such as insurers and brokers, fostering strong partnerships in support of company objectives.
Benefits Consultant
Infosys BPM
10.2021 - 01.2023
- Conducted thorough benefits audits to ensure compliance with federal, state, and local regulations.
- Processed [Type] and [Type] documents for legal compliance and secure deliverables for clients.
- Implemented a comprehensive benefits training program for HR staff, increasing their knowledge of available plans and enhancing their ability to assist employees.
- Resolved complex benefits issues promptly, facilitating positive employee relations throughout the process.
- Served as a liaison between the organization and insurance carriers, advocating for employees'' best interests during claim disputes or other matters.
- Developed wellness initiatives to promote healthy lifestyles among employees, leading to reduced absenteeism and lower healthcare costs.
- Organized annual benefits fairs, providing employees with opportunities to learn about their options directly from vendors.
Benefits Coordinator
AmerisourceBergen
09.2019 - 10.2021
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Served as primary point of contact for employee benefits inquiries, resolving issues promptly and accurately.
- Facilitated new hire orientations, providing comprehensive information on company-sponsored benefit programs.
- Coordinated open enrollment events to educate employees on benefit options and encourage informed decision-making.
- Ensured compliance with federal and state regulations by maintaining accurate records of all benefits-related documentation.
Human Resources Benefits Analyst
Day & Zimmermann
06.2018 - 09.2019
- Organized successful onboarding sessions for new hires by introducing them to company policies regarding health care and retirement plans.
- Reduced overall benefits costs by conducting thorough vendor evaluations and negotiating favorable contract terms.
- Enhanced employee satisfaction by administering comprehensive benefits packages and addressing inquiries promptly.
- Prepared detailed reports on benefit plan utilization trends, identifying opportunities for cost containment or enhancements to improve employee satisfaction.
- Managed annual open enrollment periods, ensuring accurate communication of benefit plan changes to employees.
- Developed and conducted informative benefits presentations to educate employees on available options and encourage participation.
HR Generalist
Comcast
01.2015 - 06.2018
- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
- Served as a trusted advisor to employees at all levels of the organization regarding career development, workplace policies, and conflict resolution.
- Prepared detailed reports on key HR metrics for senior leadership''s review, facilitating informed decision-making related to human resources operations strategy adjustments.
Education
Master of Science - Human Resource Management
Temple University
Philadelphia, PA05-2020
BBA - Human Resource Management
Temple University
Philadelphia, PA05-2014
Skills
- Life insurance administration
- HIPAA compliance
- HRIS systems
- 401K experience
- Employee benefits administration
- Medical insurance
- Document preparation
- Account reconciliation
- Open enrollment coordination
- Employment law compliance
- FMLA administration
- Vendor relations
- Auditing procedures
Certification
SHRM Workplace Mental Health Ally Certification
Timeline
Benefits Manager
JP Mascaro & Sons
01.2023 - 08.2024
Benefits Consultant
Infosys BPM
10.2021 - 01.2023
Benefits Coordinator
AmerisourceBergen
09.2019 - 10.2021
Human Resources Benefits Analyst
Day & Zimmermann
06.2018 - 09.2019
HR Generalist
Comcast
01.2015 - 06.2018
SHRM Workplace Mental Health Ally Certification
Master of Science - Human Resource Management
Temple University
BBA - Human Resource Management
Temple University
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