Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kyle O'Shaughnessy

Chicago

Summary

Dynamic professional with extensive experience at Monterrey Security, excelling in staff management and strategic planning. Proven track record in project management and operations management, leading teams to enhance efficiency and drive successful event outcomes. Committed to employee development and fostering a collaborative work environment.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Assistant Director of Event Services

Monterrey Security
01.2024 - Current

Manage security operations for professional and collegiate sports teams/games while maintaining league and stadium guidelines.

  • Chicago Bears - NFL Best Practices
  • Chicago Fire - MLS Safety and Security Guidelines
  • Chicago Sky - NBA/WNBA Arena Security Standards
  • Depaul Basketball - Big East Conference Guidelines
  • Notre Dame Basketball - ACC Conference Guidelines


Manage security operations for large scale concerts working in coordination with Live Nation, AEG Presents, and tour management at Soldier Field and Notre Dame Stadium.

Event Services Manager

Monterrey Security
11.2019 - 01.2024

Oversee security and guest services operations at the following venues:

  • University of Notre Dame - Notre Dame Stadium (Football Games & Concerts), Joyce Center (Men's & Women's Basketball Games), Compton Family Ice Arena (Hockey Games)
  • Wintrust Arena - Depaul Men's & Women's Basketball Games, Chicago Sky Basketball Games, Concerts, Comedy Shows,
  • Arie Crown Theater - Concerts, Comedy Shows, Corporate Shows

Site Supervisor

Monterrey Security
04.2019 - 11.2019
  • Rolled out new account to establish a safer campus environment for all university students, staff, and faculty
  • Staff and supervise between 7-14 security officers on the UIC East and West campuses.
  • Coordinate with university police to maneuver security staff in areas that require heightened attention based on calls to the communication center.

Site Supervisor

Monterrey Security
04.2014 - 04.2019
  • Sit in weekly event meetings to prepare the security needs for upcoming events.
  • Meet with individual Event Managers to establish a security plan for all event needs and building requirements.
  • Staff up to 30 event security and guest services representatives for upcoming events.
  • Oversee all security and guest services representatives to ensure a high level of guest experience for all event attendees.
  • Supervise 3 daily security operations officers.
    Direct officers with daily assignments to execute the needs of venue management.
  • Created and redesigned equipment and preventative maintenance logs for better efficiency and organization.

Education

Associate of Science -

Harold Washington College
Chicago, IL
05-2012

Skills

  • Operations management
  • Strategic planning
  • Staff management
  • Employee development
  • Project management
  • Task delegation

Certification

  • Sport and Special Event Risk Management and Planning, NCS4
  • Sport and Special Event Enhanced Risk Management and Assessment, NCS4
  • Sport and Special Event Public Information and Emergency Notification, NCS4
  • Sport and Special Event Evacuation and Protective Actions, NCS4
  • Crowd Management for Sport and Special Events, NCS4

Timeline

Assistant Director of Event Services

Monterrey Security
01.2024 - Current

Event Services Manager

Monterrey Security
11.2019 - 01.2024

Site Supervisor

Monterrey Security
04.2019 - 11.2019

Site Supervisor

Monterrey Security
04.2014 - 04.2019

Associate of Science -

Harold Washington College