Kyle Pabst

• Checked incoming orders and organized new stock.
• Monitored safety compliance to maintain strict standards and protect team members from harm.
• Ensured adherence to company policies, safety regulations, and local laws by educating staff about compliance requirements.
• Collaborated with upper management to establish goals and objectives for the store''s performance.
• Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
• Optimized supply levels to keep stock within ideal parameters for expected needs.
• Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
• Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
• Scheduled and oversaw maintenance, repair and installation activities.
• Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
• Trained other employees on how to operate scanners for inventory counts.
• Maintained a clean and organized shop floor, promoting an inviting atmosphere for customers.
• Coordinated with vendors to negotiate favorable terms for product sourcing and delivery schedules.
• Mentored and trained new employees to ensure consistent service standards across the team.
• Supervised team of installers and mechanics to complete work on time and to company standards.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Explained estimates and determined repair timelines to manage customer expectations.

Daily responsibilities including; diagnosing and repair of hard down equipment. Troubleshooting electrical and mechanical failures. Identifying correct parts using corresponding manuals and vendors. Checking in, operating, servicing, and cleaning equipment for rental availability as needed including; various scissor lifts reaching 12-60 feet in height, 5k-12k telehandler forklifts, aerial boom man-lifts ranging from 30-135 feet in height, backhoes, skid steers, excavators (along with all attachments that are compatible with the units), as well as towable units such as air compressors, generators, light towers, and smaller units such as dirt compactors, trash pumps, and trenchers.

• Inspected completed repairs to check for accuracy and functionality and maintain customer satisfaction.
• Located and removed defective parts for skilled adjustment, repair or replacement.
• Maintained excellent attendance record, consistently arriving to work on time.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Worked closely with Service Manager and rental couter to maintain optimum levels of communication to effectively and efficiently complete projects.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Cultivated productive and safe atmosphere while supervising team of four employees working with assorted power tool equipment.
• Continuously checked products for quality assurance according to strict guidelines.
• Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
• Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.

Service provider for the oil and gas industry. Mainly Anadarko Petroleum. Specializing in constructing containments, land reclamation and erosion control. Operated equipment, (tractors, skid steer) and various implements as needed. Installation and removal of straw waddle as instructed. Also provided snow removal services to numerous clients. Kept abreast of rapidly evolving technology. Worked under strict deadlines and responded to service requests and emergency call-outs. Cross-trained and provided back-up for other customer service representatives when needed.

• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Kept management looped in on daily activities by updating logs with information such as mileage, gas use and any special incidents.
• Upheld high standards of professionalism and discretion when working with high-value clients.
• Worked directly with customers to assess quality issues, including damage and incompleteness of orders.

Responsibilities included applications of pesticides and fertilizers, sales and one on one customer interaction. Daily maintenance to keep equipment in working order. Cross-trained and provided back-up for other customer service representatives when needed. Worked under strict deadlines and responded to service requests and emergency call-outs. Developed new customer prospects or referrals. Stocked and rotated inventory regularly. Replenished merchandise shelves with items from the stockroom.