Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Cashier

Kyle Parker

Mulberry

Summary

I joined the Army National Guard at the age of 17 and spent a year in the guard. I am ambitious and willing to learn. I set and achieve a high standard of performance; I take personal responsibility for completing duties timely and efficiently and show initiative. Authorized to work in the US for any employer

Knowledgeable Customer Service Representative with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Cashier

Burger King
  • Responsibilities: Responsibilities included; processing customer's orders and perform inventory. Developed a comprehensive knowledge about all the products and services the company offered to answer customer's inquiries accurately. Additional job responsibilities including maintaining the cleanliness of the work area especially the counter to ensure safety in work area.

CASHIER

Kum and go
  • Responsibilities: Responsibilities included; processing customer's orders and perform inventory. Developed a comprehensive knowledge about all the products and services the company offered to answer customer's inquiries accurately. Additional job responsibilities including maintaining the cleanliness of the work area especially the counter to ensure safety in work area

GENERAL LABORER

TIME STRIPING
  • Responsibilities include, cleaning and preparing a job site, loading and delivering materials, and using a variety of tools and machines such as blowtorches, forklifts, levels, lifts, power drills, grinders, saws, pressure washers, and water spraying equipment.

CASHIER

Country Express
  • Responsibilities: Responsibilities included; processing customer's orders and perform inventory. Developed a comprehensive knowledge about all the products and services the company offered to answer customer's inquiries accurately. Additional job responsibilities including maintaining the cleanliness of the work area especially the counter to ensure safety in work area

Cashier

Valero
  • Responsibilities: Responsibilities included; processing customer's orders and perform inventory. Developed a comprehensive knowledge about all the products and services the company offered to answer customer's inquiries accurately. Additional job responsibilities including maintaining the cleanliness of the work area especially the counter to ensure safety in work area

CASH

Kum and go
02.2016
  • Responsibilities: Responsibilities included; processing customer's orders and perform inventory. Developed a comprehensive knowledge about all the products and services the company offered to answer customer's inquiries accurately. Additional job responsibilities including maintaining the cleanliness of the work area especially the counter to ensure safety in work area

Customer Service Representative

Goodyear FleetHQ
02.2021 - 06.2025
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Skid Steer Operator

Maverick pallet
07.2017 - 01.2021
  • I use a skid steer to move pallets and load trailers, also used a forklift, nail guns, other small tools and a few very large saws

Security Officer

Ussa Security
12.2016 - 07.2017
  • Did rounds, checked in all vendors, guests and outside loads being brought in

Forklift Operator

Simmons Foods
05.2016 - 07.2016
  • Operated a forklift and an electric pallet jack to load and unload trailers

Sales Associate

WALMART SUPERMARKETS
07.2012 - 06.2013
  • Wal-Mart, Alma, AR Inventory Control Specialist / Automotive Sales Associate
  • Responsibilities: Unloaded merchandise from delivery trucks and placed stock in the appropriate location such as the backroom and sales floor. Maintained accurate inventory controls by categorizing merchandise in bins by department, labeling overstock merchandise, scanning merchandise daily, adjusting inventory levels in the perpetual inventory system, and executing Company programs.
  • Utilizes handheld scanner to identify items needed on the sales floor and retrieves merchandise from inventory bins, occasionally utilizing a ladder or power equipment, such as a power jack or sky lift. Monitored area for signs of shrink and potential security risks, and contacted management and/or In-Store Loss Prevention when problems are identified.
  • Ensured a safe and clean environment by maintaining safety standards, such as stabilizing merchandise on risers, high walls, and features; securing merchandise on displays; ensuring ladders are properly secured; removing empty pallets, cardboard, and trash from the sales floor.

Education

History -

University Of Arkansas Fort Smith
Fort Smith, AR

High School Diploma -

Alma High School
Alma, AR
06-2012

Certificate in Firearms Technology - Gunsmithing - Gunsmithing

Sonoran Desert Institute
Tempe, AZ
11-2025

Skills

  • Experienced in Microsoft Office applications
  • Experienced lift operator
  • Strong interpersonal skills
  • Heavy equipment operation
  • Proficient in operating machinery
  • Front desk management
  • Forklift operation
  • Inventory management
  • Customer engagement
  • Client support
  • Strong work ethic
  • Patience and empathy
  • Time management skills
  • Team collaboration

Accomplishments

  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Certification

  • Forklift Certified May 2016 to Present
  • Security Guard

Languages

English
Native or Bilingual

Interests

  • Cooking
  • Backpacking and Hiking
  • Music
  • Virtual Reality
  • Animal Care
  • I like working with my hands and fixing things
  • I like looking at the stars and learning about constellations
  • Strategy Games
  • Video Gaming
  • Hiking

Timeline

Customer Service Representative

Goodyear FleetHQ
02.2021 - 06.2025

Skid Steer Operator

Maverick pallet
07.2017 - 01.2021

Security Officer

Ussa Security
12.2016 - 07.2017

Forklift Operator

Simmons Foods
05.2016 - 07.2016

CASH

Kum and go
02.2016

Sales Associate

WALMART SUPERMARKETS
07.2012 - 06.2013

Cashier

Burger King

CASHIER

Kum and go

GENERAL LABORER

TIME STRIPING

CASHIER

Country Express

Cashier

Valero

History -

University Of Arkansas Fort Smith

High School Diploma -

Alma High School

Certificate in Firearms Technology - Gunsmithing - Gunsmithing

Sonoran Desert Institute

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Kyle Parker