Summary
Overview
Work History
Education
Skills
Training
Timeline
Generic

KYLE P. EWERT

Woodruff,SC

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

21
21
years of professional experience

Work History

HVAC Replacement Manager

Waldrop Plumbing, Heating and Air
01.2014 - Current
  • As the HVAC Installation Manager, I am tasked to and maintain a recall percentage of 5% or less weekly as a division
  • Ensure employee payroll is reviewed daily for validity and alignment to expectations (timecards being coded appropriately and all hours worked accurate; all time accounted for)
  • 100% Weekly Team efficiency scorecards are completed and disseminated to team at time of payroll submission
  • Work with supervisors to develop a (2) times weekly training schedule (to include technical and NexStar material) that is adhered to 95% of the time.
  • Build to and maintain a 74% Billable Efficiency Rating for the division using efficient Project coordination techniques and strategic personnel placement
  • Jobsite Check In’s 3+ days per week.
  • Continuous Training and Coaching
  • Call by Call management for under performers
  • Establishment, Implementation, and complete employee adherence of “How to Manual/SOP” for all standard functions of the Installer roles.
  • Provide developmental coaching through the establishment and execution of a revolving one on one schedule with employees (scheduled frequency determined by size of division
  • Lead, motivate and manage a diverse team
  • Technically proficient in HVAC Install and Service.

Food Safety Supervisor

Whole Foods Market
01.2008 - 01.2013
  • The prepared foods department consisted of hot and cold food bars, two restaurants, and a smoothie station. My responsibilities involved ensuring all the refrigerated equipment in the department were operational and maintained to guarantee food safety. I also trained new and existing team members on food safety in accordance with local and state requirements.

Front Of House Manager

Berryhill Baja Grill
05.2004 - 01.2008
  • I held many positions at Berryhill Baja Grill including server, assistant manager, and manager. As the manager my duties included payroll, scheduling, and delegating tasks to the front of house staff of 20 employees. This position also included collaborating with the kitchen manager and staff to provide a clean and safe environment for the guests and staff.

Education

High School -

Westlake High School
Austin, TX
01.2003

Associate degree - Applied Science

Austin Community College, Riverside Campus
Austin, Texas
01.2013

Skills

    My previous positions have revolved around the retail and service industry where my primary responsibilities have been to make sure customers and employees are treated equally with care and respect After 12 years of progressive experience in the HVAC industry at Waldrop Home Services, I have a proven record of excellent customer service and as a team player

Training

N.A.T.E. and E.P.A.

Timeline

HVAC Replacement Manager

Waldrop Plumbing, Heating and Air
01.2014 - Current

Food Safety Supervisor

Whole Foods Market
01.2008 - 01.2013

Front Of House Manager

Berryhill Baja Grill
05.2004 - 01.2008

Associate degree - Applied Science

Austin Community College, Riverside Campus

High School -

Westlake High School

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KYLE P. EWERT