Kyle Piper
Sherburne,NY
Summary
Results-focused professional with experience supporting telecom network changes, facilities scheduling, and supply chain planning. Brings strength in cross-functional coordination, process improvement, and compliance, with a record of keeping work moving through shifting priorities, technical changes, and customer-facing support needs.
Overview
20
20
years of professional experience
Work History
Supply Chain Planner
Alvogen Pharmaceuticals
03.2024 - 09.2026
- Supported multiple products from material procurement to warehouse release, ensuring timely availability.
- Reviewed data to identify profitable opportunities, ensuring seamless manufacturing, packaging, and distribution.
- Guided product work through changing needs and regulations, ensuring compliance.
- Adhered to FDA guidelines during product activities to ensure compliance. and maintain strict professionalism in all work.
Facilities Assignor
Frontier Communications
WAH
02.2020 - 09.2023
- Scheduled service requests across locations and departments, facilitating coordinated responses to facilities needs.
- Reviewed facility tickets for priority and urgency, enhancing assignment accuracy and workflow efficiency.
- Assigned facilities work orders to appropriate crews, ensuring timely completion of tasks.
- Transitioned workplace format to work-from-home arrangement, enhancing flexibility and employee satisfaction.
Facilities Assignor
Frontier Communications
Sherburne, NY
10.2011 - 02.2020
- Executed diverse work functions, showcasing quick learning and strong work ethic while contributing to bonded group, troubles group, West, East, TC programming fallout, HSI provisioning fallout, fiber, and VOIP provisioning.
- Provided expert switch translations support for Frontier Communications telecommunications network.
- Provided technical support and assistance to internal workgroups, including engineering, sales/marketing, billing/cabs, regulatory, call centers/psc, and noc centers.
- Supported the installation, deployment, and conversions of new network elements, systems, and products, in conjunction with other internal and external workgroups.
- Analyzed key industry requirements to support marketing initiatives and improve system features.
- Developed and revised standards and processes; created translation forms and templates for internal use, and/or for use by other workgroups.
- Developed and administered company dialing plans and related test plans.
- Led interdepartmental teams to establish standards, roll out new products, and convert networks.
- Earned recognition for collaborative efforts with frontier functions and work groups to achieve operational goals.
Meat Clerk
Golub Corporation
Norwich, NY
09.2006 - 06.2011
- Maintained adequate product levels across all meat cases to support sales growth.
- Minimized product loss and ensured inventory integrity by adhering to established policies and procedures.
- Followed established standards in preparing and wrapping meat.
- Maintained proper sanitation and safety standards according to established procedures and 5S standards.
- Delivered fast, friendly, and efficient service to enhance customer satisfaction at Price Chopper.
Education
Associate of Applied Science - Business Administration
Morrisville State College
Norwich, NY01-2010
Skills
- Supply chain management
- Program/Project Management
- Supply forecasting
- Demand forecasting
- Inventory Optimization
- Material procurement
- Production planning
- Logistics Optimization
- Warehouse Optimization
- Supply chain enhancement
- Sourcing strategies
- Material Optimization
- Cost optimization
- Strategic sourcing
- Performance Metrics
- Cross-functional collaboration
- Vendor Management
- Supplier Relationship Management
- Software: SAP, Microsoft Word, Excel, PowerPoint, Outlook, Teams, Neustar, Avaya, DPI, Triad, SIMPL, Workflow, Xfield, Vnet GHEM, logmett, Cadtel, Mapcom, Skype
- Switches: POT switches, GTD5, EWSD, DCO, DMS10, DMS100, 5ESS, ORYX and META voicemail
- Provisioning systems: ADTRAN 1148/1248, 3000, 5000, TELABS, ALCATEL, CALIX, LIGHTSPAN, CISCO
- Fiber internet systems: FIOS, FTTH, FTTP, BPON, GPON, XPON
- VOIP Phone Systems: Fiber tdm, Metapots, Broadsoft, FDV, CS2K, Smart Voice, GVPP
- Process improvement
- Collaborative Projects
- Team Coordination
- Problem resolution
- Analytical thinking
- Continuous improvement
- Logistics coordination
- Capacity planning
- New vendor setup
- Supply chain modeling
- Supply chain distribution
- Regulatory Compliance
- Cost optimization
- Team Collaboration
- Process Optimization
- Cross-Department Collaboration
- Logistics management
- Problem-solving aptitude
- Freight Management
- Supply Chain Strategy
- Strategic planning
- Effective communication
Awards
Have won awards for high production and great work values.
EDUCATION AND CERTIFICATIONS
Student Government President, 2010
Custom
PADI certified scuba diver, 2023
Timeline
Supply Chain Planner
Alvogen Pharmaceuticals
03.2024 - 09.2026
Facilities Assignor
Frontier Communications
02.2020 - 09.2023
Facilities Assignor
Frontier Communications
10.2011 - 02.2020
Meat Clerk
Golub Corporation
09.2006 - 06.2011
Associate of Applied Science - Business Administration
Morrisville State College