Kyle Polanco
Euless,TX
Summary
With a robust background in analysis and a deep understanding of behavioral economics & International Economics, would bring proactive and systematic approaches to every task. Proficient in Excel, R-Studio, Python, SQL, Power BI, and Sabre; equipped with advanced skills to enhancing efficiency and productivity within any team. Eager to contribute at any level, leveraging leadership capabilities to effectively solve problems while fostering a culture of continuous learning and knowledge sharing.
Overview
3
3
years of professional experience
Work History
Analyst, Cargo Revenue Management Strategy
American Airlines
05.2023 - Current
- Designed and implemented an optimizer tool that resulted in estimated savings of approximately $100,000 from July 2023 to date.
- Led and optimized the global short-term contracts process, overseeing analysis and execution for more than 5,000 contracts worldwide
- Provided pivotal support to sales offices globally, ensuring streamlined and effective contract management
- Assumed responsibility for managing the Mail Business, overseeing data research for market analysis and strategic capacity decision making to maximize revenue performance.
- Engineered a comprehensive Mail Revenue dashboard in Power BI, significantly reducing time spent on updates and enhancing access to revenue information
- Provided valuable insights into yields and customer booking trends to support informed decision-making
- Initiated the development of a Booking Outlook curve to inform strategic decision-making, laying the foundation for enhanced forecasting and planning processes.
Sr AAdvantage Account Specialist, Solutions Desk Specialty Team
American Airlines
03.2022 - 05.2023
- Engaged in implementing and managing loyalty programs, understanding their pivotal role in fostering ongoing product usage and customer retention within business operations
- Utilized analytics resources such as Sabre, ePNR, and Control to effectively resolve customer issues and enhance service delivery
- Acquired proficiency in utilizing Sabre for analytical and problem-solving purposes, including tasks such as verifying mileage accrual eligibility and facilitating miles as form of payment
- Built a relationship with Business Partner part of the Global Alliance; and manage over 20,000 account discrepancies, enhancing customer loyalty
Assistant Teacher
Pontifical Mother and Teacher University (PUCMM)
05.2021 - 08.2021
- Assisted on teaching over 40 students about public policy impact evaluation, data analysis, and crime economics by using RStudio, Excel, and Python, with the purpose of being able to carry out a formidable and truthful investigation
- Participated in committee-based work regarding institutional and educational policy and enforcement, achieving an alliance with the National Police Department of the Dominican Republic
- Provided one-on-one and group-based learning support to maintain student progress and development and ensure that all students were at the appropriate level to carry out different research on impact evaluation (taught the students to use RStudio).
Data Analyst Internship
National Police Department of Dominican Republic
05.2021 - 05.2021
- Analyzed and interpreting trends or patterns in a large number of crime datasets (more than 5000+) by finding correlations and visualizing with charts, this achievement gave the team the exact data to build policies
- Cleaned up and backed up data to maintain data integrity during extraction; ensuring the continuity of the investigations and incited not only the department but the government to become a corporate administration
- Ran data analysis reports and presented them to management staff.
Education
Data Science & Analytics Immersive Bootcamp - Data Science
The University of Texas At Arlington
Arlington, TX05.2023
Bachelor of Science - Economics
Pontificia Universidad Católica Madre Y Maestra (PUCMM)
Santo Domingo, Dominican Republic06.2021
Skills
- Microsoft Office Package
- Data Analysis
- Ability to work under pressure
- Communication Skills
- Sabre
- R-Studio
- Python
- Teradata SQL Server
- Power BI
- Behavioral Economics
- ROI Analysis
- Loyalty Economics
- Time Management
- Banking Economics
- International/geopolitical Economics
- Team player
Projects
How much influence does the region have on the education of the population of the Dominican Republic?, 09/01/19, 12/01/19, An in-depth analysis was made of why the poorest regions of the Dominican Republic had less access and academic level than the richest regions. USD/DOP and EURO/DOP exchange rate projection, 01/01/20, 04/01/20, This research was carried out with the use of programming languages such as Rstudio, estimating a depreciation of the Dominican currency and a rise in the exchange rates.
Languages
Spanish
Native or Bilingual
Timeline
Analyst, Cargo Revenue Management Strategy
American Airlines
05.2023 - Current
Sr AAdvantage Account Specialist, Solutions Desk Specialty Team
American Airlines
03.2022 - 05.2023
Assistant Teacher
Pontifical Mother and Teacher University (PUCMM)
05.2021 - 08.2021
Data Analyst Internship
National Police Department of Dominican Republic
05.2021 - 05.2021
Data Science & Analytics Immersive Bootcamp - Data Science
The University of Texas At Arlington
Bachelor of Science - Economics
Pontificia Universidad Católica Madre Y Maestra (PUCMM)
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