Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kyle Pun

Bellevue,Washington

Summary

Seeking an IT internship to apply and expand my technical skills, gain hands-on experience in troubleshooting and resolving IT skills and contributing effectively to a dynamic team while continuing to learn and grow in the field of Information Technology.

Overview

3
3
years of professional experience
1
1
Certification

Work History

IT Technician Intern

Solid Ground
Seattle, Washington
08.2023 - Current

· Utilized Hiren software to wipe decommissioned computers, ensuring data confidentiality.

· Established computer baselines effectively and executed over 20 system wipes using, Restore Reboot Pro, ensuring optimal performance

· Managed inventory operations, including sorting, and organizing equipment precisely

IT Desk Intern

Bellevue College
Bellevue, Washington
03.2022 - 06.2023

· Assembled, configured, and optimized numerous computers for student use.

· Managed & streamlined over 100 student and faculty help desk requests with Jira Service Desk

· Oversaw computer inventory, meticulously tracked and cataloged 300+ devices & peripherals

· Deployed software packages on 30+ Mac computers with Jamf, ensuring smoother operation

Front of Store Attendant

Target
Bellevue, Washington
06.2021 - 12.2023

· Gained valuable experiences in customer service & team collaboration, working across multiple departments like, customer service, fulfillment, general merchandising, cashier, and service desk.

Education

Bachelors of Applied Science Cybersecurity - Cybersecurity

Bellevue College
Bellevue, WA
01-2026

Skills

PC Analysis & Config 115/117

Info Security Essentials 128

Digital Forensics 350

Project Management In IT 312

Certification

CompTIA A+ Exam Certified

National Honor Society (Newport High School)

Knight Valor Award (Over 140 hours of community service)

Carla B. Vendeland Scholarship (Academic Excellence, Community Service & Leadership)

Languages

English
Native/ Bilingual
Cantonese
Full Professional
Mandarin
Professional

Timeline

IT Technician Intern

Solid Ground
08.2023 - Current

IT Desk Intern

Bellevue College
03.2022 - 06.2023

Front of Store Attendant

Target
06.2021 - 12.2023

Bachelors of Applied Science Cybersecurity - Cybersecurity

Bellevue College

CompTIA A+ Exam Certified

National Honor Society (Newport High School)

Knight Valor Award (Over 140 hours of community service)

Carla B. Vendeland Scholarship (Academic Excellence, Community Service & Leadership)

Kyle Pun