KYLE QUESNEL
Port Angeles,WA
Summary
Attentive Veterinary Assistant passionate about promoting animal health and extending lives of pets. Dedicated and focused professional with 1 years of experience assisting veterinarians in examining animals to determine nature of illnesses or injuries. Comfortable restraining and holding animals for extended periods of time.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Patient Service Representative
North Olympic Healthcare Network
Port Angeles, WA
01.2025 - Current
- Maintained a clean and organized reception area.
- Prepared letters and documents for mailing as requested by supervisor or physician staff.
- Provided customer service by answering patient questions and addressing concerns.
- Verified insurance information, collected payments, and scheduled appointments.
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
- Adhered to HIPAA regulations when handling confidential patient information.
- Scanned documents into electronic health record system as needed.
Veterinary Assistant
Angeles Clinic For Animals
Port Angeles, WA
07.2023 - 12.2024
- Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
- Provided detailed patient care instructions to pet owners.
- Cleaned and sterilized exam rooms between appointments.
- Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
- Prepared laboratory slides for microscopic examinations.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Dispensed medications orally or topically as directed by veterinarian.
- Observed patients' conditions post-treatment or surgery to ensure healing process was progressing well.
- Ensured that cages were kept clean at all times.
- Ordered medication refills when needed.
- Answered phone inquiries from clients regarding appointment scheduling, services offered.
- Educated clients on proper animal health care routines.
Veterinary Receptionist/Assistant
Family Veterinary Clinic
Port Angeles, Washington
01.2023 - 07.2023
- Greeted clients and their pets upon arrival at the clinic.
- Answered incoming calls, scheduled appointments, and provided information to clients regarding services offered.
- Filed medical records in an organized manner for easy access when needed.
- Processed payments from clients including cash, credit cards, and checks.
- Assisted veterinarians with administrative tasks such as scheduling appointments and maintaining patient files.
- Provided customer service by answering questions related to pet care and medications prescribed by the veterinarian.
- Checked in patients prior to their appointment with the veterinarian or technician.
- Followed up with clients after their visits to ensure satisfaction with services provided.
- Kept track of client's payment history and updated account information accordingly.
Aviation Electronics Technician
U.S. Navy Active Duty
, US
07.2012 - 09.2022
- Conducted preventive maintenance and repairs on wire bundles, connectors, RF cables and fiber-optic lines for avionics and weapons integration lab equipment
- Installed electrical and electronic components and assemblies
- Coordinated work with engineers, technicians and other aircraft maintenance personnel
- Adjusted, repaired and replaced malfunctioning components or assemblies
- Laid out installation of aircraft systems following documentation such as wiring diagrams, blueprints and manuals
- Set up and operated precision test equipment for alignment, troubleshooting and testing of electrical equipment and systems
- Maintained in-depth knowledge of standards, procedures and instrumentation
- Performed thorough visual and physical inspections of all electrical parts
- Diagnosed faults and developed resolution plans.
Dishwasher/Food Prep
Calas Kitchen and Catering
Derby, NY
09.2011 - 06.2012
- I was a dishwasher, food prep, busser, and cook for the small town diner
- Stepped into additional roles during busy times to boost coverage of important stations
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or mixing container items used often by kitchen staff
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards
- Increased machine efficiency by scraping and pre-washing dishes
- Gently moved glassware, crystal and other delicate items to prevent breakage
- Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless
- Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats
- Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
Skills
- Reception Area Maintenance
- Animal Safety
- Patient Flow Management
- Reception duties
- Pharmacy inventory
- Diagnostic Imaging
- Medical record-keeping
- Proficient in [Software]
- Gowning and gloving procedures
- Appointment Scheduling
- Client Education
- Cleaning and sanitizing
- Euthanasia Assistance
- Veterinary standards and procedures
- Patient restraint
Timeline
Patient Service Representative
North Olympic Healthcare Network
01.2025 - Current
Veterinary Assistant
Angeles Clinic For Animals
07.2023 - 12.2024
Veterinary Receptionist/Assistant
Family Veterinary Clinic
01.2023 - 07.2023
Aviation Electronics Technician
U.S. Navy Active Duty
07.2012 - 09.2022
Dishwasher/Food Prep
Calas Kitchen and Catering
09.2011 - 06.2012
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