KYLE R. HORDYSZYNSKI
Newton,WV
Overview
6
6
years of professional experience
Work History
Transportation Security Officer
West Virginia Yeager International Airport
08.2024 - 03.2025
- Threat Detection, Security Screening, Risk Mitigation, Emergency Response, Regulatory Compliance, Public Safety
- Screen passengers, cargo, and luggage for prohibited or dangerous items aimed at ensuring safety and compliance with TSA regulations
- Maintain smooth passenger traffic flow through airport security checkpoints, minimizing delays and ensuring timely processing
- Contributed to preserving airport security and safeguarding the well-being of all passengers
- Monitored and enforced security measures to maintain a safe environment for travelers and staff
Student Trainee Park Guide
Shiloh/Corinth National Military Parks
03.2024 - 08.2024
- Interpretive Guidance, Visitor Engagement, Educational Material Development, Customer Service Excellence, Historical Research, Educational Program Delivery
- Provided interpretive guidance to park visitors, enhancing their understanding and appreciation of the park's history and significance
- Engaged with visitors at the education center and information desk, providing assistance, information, and recommendations to enhance their overall experience
- Contributed to the creation of brochures and educational materials, ensuring accurate and compelling content to convey the park's historical significance
- Managed transactions at the gift shop, delivering friendly and efficient service while supporting revenue-generating initiatives for the park
- Conducted in-depth research on regimental units, assisting visitors in locating troop positions on the battlefield and contextualizing key historical events
- Developed and delivered educational programs focused on the Battle of Shiloh and the Battle of Corinth, offering insights into pivotal historical moments
Long-Term Social Studies Substitute Teacher
Clay County District / Roane County School District
08.2023 - 03.2024
- Classroom Management, Lesson Planning & Delivery, Student Progress Tracking, Adaptation to Learning Styles, Educational Reporting, Student Engagement & Relationship Building
- Developed detailed reports to keep permanent teachers informed of students' progress and achievements
- Maintained up-to-date records and managed all related administration to ensure optimal workflow and efficiency
- Cultivated a learning-focused environment by supervising classroom behavior and building strong professional rapport with students
- Planned and taught engaging lessons to a diverse group of students, adapting to their needs and learning styles
- Enhanced classroom engagement by formulating and implementing creative lesson plans and developing dynamic learning materials
Desk Receptionist
Kutztown University
08.2022 - 12.2022
- Front Desk Management, Administrative Support, Guest Coordination, Staff Development, Emergency Response, Policy Enforcement
- Directed all aspects of front desk management and administrative support, ensuring efficient operations with confidentiality and professionalism
- Managed daily guest sign-ins, equipment and game coordination, facility openings and closings, and mail distribution
- Contributed valuable insights during staff meetings, in-service training sessions, and seasonal training programs, supporting staff development
- Responded promptly to emergency situations, such as severe weather, ensuring the safety and well-being of residents
- Enforced university policies, procedures, and regulations, maintaining fairness and consistency in their application
- Built and strengthened collaborative relationships with Housing and Residence Life staff members, fostering a supportive environment
- Maintained and updated residence hall records and desk responsibilities, ensuring accuracy and compliance with mandatory reporting requirements
- Cultivated a welcoming environment by providing assistance to residents, responding to queries via phone and in-person, and offering support for lockouts, enhancing resident satisfaction/experience
Historical Research Intern
West Virginia State Historic Preservation Office
05.2022 - 08.2022
- Historical Research, Artifact Evaluation, Administrative Support, National Register Documentation, Landmark Investigation
- Conducted research, evaluated, and tagged artifacts, contributing to site visits and preservation activities to maintain the integrity of historical sites
- Provided administrative support to ensure efficient workflow, including organizing files, maintaining records
- Assisted in transferring historical information to the National Register, ensuring long-term preservation and accessibility
- Led interviews to uncover new information and advance research on proposed historical sites, facilitating informed decisions for preservation
- Executed detailed historical research at multiple sites and public displays, completing West Virginia Historic Property and Cemetery Inventory forms
Crew Worker
McDonald's
11.2020 - 07.2022
- Customer Service Excellence, Supply Chain Management, Operational Compliance, Team Collaboration, Staff Leadership & Training, Customer Relationship Management
- Coordinated with customers to record and prepare orders, overseeing all aspects of supply management
- Ensured adherence to company policies, regulations, and standardized procedures to maintain operational consistency
- Enhanced restaurant cleanliness and fostered a welcoming, customer-focused environment that encouraged repeat business
- Collaborated with a diverse team to translate business targets into measurable results, aligned with company objectives
- Improved customer service and satisfaction through a respectful, engaging attitude, leading to positive feedback and a strong customer base
- Led staff members in completing a variety of daily tasks, including food preparation, equipment operation, and order management, ensuring high standards of excellence and precision
Leadership Development Intern
Hershey Park
05.2021 - 08.2021
- Communication, Critical Thinking, Team Collaboration, Operations Management, Customer Service, Time Management
- Gained valuable experience and cultural knowledge by engaging in Shippensburg University's professional networking events and a 12-week creative leadership program
- Strengthened skills in communication, critical thinking, team collaboration, and operations management
- Delivered a memorable guest experience by educating visitors on the park's history while demonstrating exceptional customer service, time management, and safety skills
Historical Intern
Milford Community House / Pike County Chamber of Commerce / The Columns Museum
05.2019 - 08.2019
- Engaged in museum tours, leveraging cultural and historical knowledge, artifacts, replenishing brochures, and records to captivate visitors
- Participated in preservation meetings and contributed valuable insights for site protection strategies
- Investigated historical landmarks and attractions to educate guests, providing comprehensive responses to detailed inquiries
- Managed military antiquities spanning the 18th and 19th centuries ensuring preservation and educational outreach
Timeline
Transportation Security Officer
West Virginia Yeager International Airport
08.2024 - 03.2025
Student Trainee Park Guide
Shiloh/Corinth National Military Parks
03.2024 - 08.2024
Long-Term Social Studies Substitute Teacher
Clay County District / Roane County School District
08.2023 - 03.2024
Desk Receptionist
Kutztown University
08.2022 - 12.2022
Historical Research Intern
West Virginia State Historic Preservation Office
05.2022 - 08.2022
Leadership Development Intern
Hershey Park
05.2021 - 08.2021
Crew Worker
McDonald's
11.2020 - 07.2022
Historical Intern
Milford Community House / Pike County Chamber of Commerce / The Columns Museum
05.2019 - 08.2019
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